3.0
Jan 10, 2026
Current employee, more than 1 year
Rocky Mount, NC
Recommend
CEO approval
Business Outlook
Pros
- Green alert is usually available for time off every day - Off on all major holidays - Shift bids occur frequently and u don’t have to participate - Gainshare can be up to 16% of ur annual salary - Performance pay raise every year
Cons
- The calls are always back to back with 15 seconds to wrap up after each one - The customers are usually upset and have bad attitudes because they don’t check their mail or emails when we need additional info - Progressive has metrics and one of those is offering CRAs so u have to try to sell additional products like Renters and Homeowners insurance