Best company I have ever worked for - Claims Specialist II Progressive Insurance Employee Review

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

As somebody who has been in the industry at multiple carriers, if someone has something poor to say about Progressive it is because they do not know any different or they enjoy complaining. Work at Progressive and then you will spend the rest of your career comparing everything to it. The stability, culture, and people are second to none. A true culture that breeds pride, respect, and integrity in what you do. Everyone at Progressive seems proud to be there, If they aren't, they truly don't know how lucky they are. I didn't realize it at the time. 2 major carriers later, and I realize how good I had it.

Cons

Pay is low compared to market. But the gainshare bonus is second to none and the stability / benefits are good enough to make the lower market rate justified. In sum, while the base pay is low, total comp once you factor in stellar benefits and gainshare make it good. However, some would still prefer the higher market rate.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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