Hierarchical, “speak up open door policies”, little to no emotional support - Claims Adjuster Progressive Insurance Employee Review

1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

If you stress yourself out enough through the year there’s Gainshare that may be had. Though in office it’s only required once a week, the training structure is still being fixed after multiple attempts while the getting live claims then learning the steps of them hasn’t changed.

Cons

Most people who end up being leadership are direct mentees of leaders. Raises for “good performance” don’t exceed 3%, and the only way to be promoted tends to be if someone else leaves. The work is stressful and often we’re over capacity as a baseline, with work on the weekends an unspoken expectation as proof you’re doing your job. There’s little local community, and even less connection between organizations and teams with leadership often picking on others in chats as if it’s a sign of camaraderie. There’s no home office stipend, no helping with wifi, meals may be brought in once a month and often the food brought is either donuts or pizza.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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