Horrible situation with department being dissolved - CRM Coach Progressive Insurance Employee Review

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

At the moment none. In the past co workers and culture. But they have noy laid off almost all coaches and demoted us. It is a horrible situations.

Cons

Department being dissolved. It is a sad situation. Progressive over all is going down hill and AI is taking over jobs!

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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