Pros
Working for Progressive beats being unemployed and having no benefits.
Cons
Claims Department: Unreasonable expectations, no work/life balance, below average pay for experienced talent and a negative, exception-based performance review system all make for a rancid work environment. There is a lot of talk about customer orientation, but their approach is anything but customer-centered. A checklist mentality at every level of the company produces an "inside the box" approach to business and anyone that does not drink the kool-aid is labeled as a dissenter and gets performance-managed out of their job. Diversity of opinion and freedom to share differing views is not tolerated. It is very much a command and control atmosphere. Most of their management is senior only in title. There are not many experienced leaders due to high employee turnover.