A great place to grow your career and stay!! - Claims Progressive Insurance Employee Review

5.0
Nov 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Progressive is an amazing company to work for. They are ver appreciative of the work we do and have high expectations for customer service. Progressive is a company of change during these tough time our company is preparing for our next growth period which will happen because Progressive is great and preparing for our future growth. Mgmt is always giving you feed back which is good because you know what to work on to become a better rep. I am very proud of our company during these tough times they are working on ways to retain all of our present talent how great is that train of thought. If you are a hard worker who is dedicated to their work Progressive is the place for you. Pay and benefits are an added bonus to an amazing career, a career that you will only find at Progressive.

Cons

At times during increased volume your workload will increase however they will call in the CAT team to help if needed. My mgmt team also will go out into the field if needed to help.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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