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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      not a bad job, but nobody retires from this company!!! - Claims Adjuster Progressive Insurance Employee Review

      3.0
      Nov 25, 2008
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office i work in is great. Management supports all the reps, the work/life balance is great. I work standard 40 hours a week and will put in overtime if their is a crunch.

      Cons

      No growth or advancement in the company currently. I would not be surprised to see layoffs in claims come 3rd quarter of 2009. Management finally realized how inefficient the company was and is going back to inside/outside handling of claims so the head count is now to high. Just happy to still be employed. The company is constantly changing processes on claims handling. To many high level managers in process jobs that have not taken a claim in a long time. Oh by the way, you will get micro-managed to death.

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      5.0
      Jun 30, 2026
      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Leadership Consistent Strategy People Oriented Culture

      Cons

      Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

      2.0
      Jul 4, 2026
      Consumer resolution department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Cons

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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