Not a great job as an adjuster - Claims Adjuster Progressive Insurance Employee Review

2.0
Nov 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits, very through training, nice people working there.

Cons

Management is under a lot of pressure which of course trickles down to adjusters. Not in a good way. This company is very into looking like a great employer on the surface but once you are in, it's a different story. Training consists of a 12 week ACADEMY in which you are constantly reminded that if you do not complete, your employment will be terminated. Everything comes down to pressure and intimidation. Once you get out on the floor, they start you off slow and then you get POUNDED with claims. Much more than any other company I have worked for.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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