Quality Assurance Analyst - Quality Assurance Analyst Progressive Insurance Employee Review

4.0
Feb 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment. Everyone I worked with was supportive. Great IT company. They describe themselves as an IT company in the business of insurance, not vice versa. Good feedback from management. The feedback is fair and people get what they deserve (in general). Good training through the training program. Flexible work times.

Cons

Salary could be more competitive. Felt underpaid. Some managers aren't qualified to do their jobs (although some others are really good at what they do.)

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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