Job freedom but micromanaged at the same time. - Managed Repair Representative Progressive Insurance Employee Review

4.0
Sep 18, 2012
Recommend
CEO approval
Business Outlook

Pros

I have an assigned territory to cover where I write estimates and get agreements with shops. Whenever I am caught up, I am done for the day, I can expect to work a full day some times but often I am off early while still getting paid (salaried). I work with friendly co-workers and the culture is overall positive. My managers are very flexible when time of is needed and are willing to cover my area if there is no other choice. I don't think I have ever been told I can't take a day off.

Cons

Many of my aspects of my job require collaboration with management to be able to write for certain things on an estimate, this lack of freedom to make decisions on my own overall hinders some of my ability to grow within my position. In my particular area, there is no room to move up without relocation. However in other areas this is not the case. My pay is lower then people who have similar positions with other companies.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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