Pros
Pay is decent. They offer some pretty cool schedule flexibility options. The training is paid and actually useful. You will meet some really cool people working the
Cons
Unsafe work environment. The open door and non-retaliation policies are pure fiction. Every single person I met there was very kind until we got a new supervisor. He was very abusive and multiple people quit or demanded transfers. I was subject to near constant bullying by this individual and whenI went to HR, the kindness from the rest of the management staff ceased. They began refusing to pay me for hours worked, would hold team meetings without informing me, even got caught outright falsifying details about my calls.....TWICE! If you’re physically or otherwise threatened by a superior, only report it if you are fine with being harassed by the rest of the management staff. Also, it smelled bad and there are wasps swarming every outside corridor.