Pros
Progressive hires great people. The joy of the day is the people around you. Profit sharing at the end of the year is what keeps many employees around.
Cons
You are a number, not a person. The customers are always right and EVERYTHING is held against you in your year end reviews. Do not expect to do well and feel accomplished in your role as the upper management will always brings you down. There is no common sense-the rules set are the rules and even if it makes a bad experience for customers it does not matter. Workload is out of control, again no common sense by the company. Work environment has no room to be well due to the fact that everyone around you has an out of control, unmanageable work load. Very high stress. You leave everyday feeling like you must have messed something up.