Great company! Don't care for the call center work... - Inbound Sales Representative Progressive Insurance Employee Review

3.0
May 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Progressive is a great company that values it's product and the people that make that product worthwhile. They invest in their employees professionally, personally and financially. The benefits are great, with nice bonuses at the end of the year, lots of paid days off and great health care. The people are fantastic and they really try and make sure you are taken care of.

Cons

Most of the positions here are call center types. I sit on a phone most of the day, rarely see other employees and people are much more likely to get angry when over the phone. I am in a cubicle (with a nice view), sitting down in front of a computer for 10 hours a day. I think this job is perfect for some people, but make sure it fits your personality.

Explore other reviews about Progressive Insurance

5.0
Apr 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Progressive offers a lot of growth opportunities

Cons

Leadership alignment and business priorities consistently changing

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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