Awful upper management and work life balance - Liability Claims Adjuster Progressive Insurance Employee Review

1.0
Mar 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Provides excellent training for a new adjuster, good benefits

Cons

Poor leadership, poor work life balance, poor response to staffing needs, does not practice the ethics it preaches, severe inconsistency in workload across offices for the same role

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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