LOTS!! Of Karen & Kens in Management, especially Tampa Office - Customer Service Representative (CSR) Progressive Insurance Employee Review

1.0
Aug 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Nothing special, Great Co-workers and perks

Cons

Does not practice what they preach, such as Inclusiveness, if there is not a problem, why are they constantly trying reinforce and convince you that there not a problem?

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great supervisor, and great coworkers. Training was good and I left training fully able to do my job with confidence. Sometimes we have fun meetings to attend. Can work in office when we want which is nice on days I want to get out of the house since I work remotely.

Cons

Low pay for work load and responsibilities. Extra responsibilities don’t equal extra pay. Very micromanaged and timed per task which can be stressful if a task takes longer than it should due to circumstances outside of your control. Low raises even with high performance rating.

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