Quantity over quality - Claims Generalist Progressive Insurance Employee Review

5.0
Sep 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Progressive provides adequate training and strives to create an excellent work environment.

Cons

The position itself is extremely stressful and unsatisfying. The company is always trying to find ways to improve but at an upper management level which doesnt exactly translate to the same means of improvement at the claims level.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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