Progressive has been great to me. - Call Center Supervisor Progressive Insurance Employee Review

4.0
Jun 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Benefits for part-time employees Some tuition reimbursement Great people to work with Financially sound, secure jobs Open-door People genuinely trying to do their best

Cons

Senior leaders don't always understand the impact or reality of their decisions on operations Communication isn't always timely or thorough Progressive is trying to improve on cost to operate, but fails to see that this isn't in line with their business model.

Explore other reviews about Progressive Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is decent

Cons

Management can be overbearing with the micromanagement

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Cons

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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