good pay but incredibly monotonous - Direct Sales Representative Progressive Insurance Employee Review

3.0
Aug 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay is good for an easy job. Good benefits. Extremely easy to schedule days off, even from home. Lax attendance policy.

Cons

You WILL get burnt out at some point. Quoting people all day is repetitive and answering the same questions day in and day out is tiresome. Trying to change problems within the system is nearly impossible. Good performance/bad performance doesn't really matter, you're just a warm body in a chair.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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