Great people, substantially lower pay than competitors, very boring and redundant work. - Senior Claims Representative Progressive Insurance Employee Review

3.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

My immediate team and co workers were awesome. 24 hour PTO approval, shift slides, and shift swaps were amazing. Job security - this is the hardest company to get fired from.

Cons

Pay. I was hired at a base of $45k - 1 year later they bumped me up to $50k because they were having such high turn over (employees leaving to competitors). Come 2023 new hires were brought in at a start of $55k. The gainshare bonus everyone raved about was only about $5k. Split into 2 payments and taxed twice, a whopping extra $416 a month. Advancement is great if you only want to work claims or claims related departments for the rest of your life. You only work 6 or 7 different types of claim - doing about 12 a day M-W and then 9 or 10 T-F. Very bland, repetitive, high volume. You really have to work hard all week just to make sure Monday doesn't overwhelm you. Other than that there was no purpose or satisfaction I got from it. All-in-All if this is your first corporate job its great. If you've worked anywhere else and actually have made good money before it is not worth it. I got hired with State Farm a month after resigning and was hired at $70k a year.

Explore other reviews about Progressive Insurance

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful people, great networking opportunities and skills training for different roles. They have flexible options for time off outside of PTO. Their VTO comes in handy. Theirs options to switch a working day and make-up time with an off day and vice versa.

Cons

It's harder to move into a role outside of your department, but easy to move laterally within it.

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Cons

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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