"Claims Generalist Trainee" - Claims Adjuster Progressive Insurance Employee Review

3.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

- Lots of PTO - No Saturdays - Mostly remote - Good training - Knowledgeable supervisors - Friendly work environment - If you can make it a year, there are lots of other opportunities that aren't as awful as this - Leadership knows your job sucks and will at least be nice to you about it

Cons

- Workload - Everything is urgent all the time - Workload - Overworked - On the phone all day, incoming and outbound - Workload - Weak performing peers linger in this role. Mid performing peers quit. High performing peers get promoted. - Supervisors know a lot and really want to help you but they're bogged down with tasks of questionable importance

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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