think about it - Claims Generalist Progressive Insurance Employee Review

2.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good company culture, You work from home and go to the office once or twice a week depending on the location.

Cons

You are overworked, you have to answer phone calls of other people as if you did not have enough to work on as it is. There should be another department to answer other people's phone calls and people in claims should only answer calls from claims they are working on. You always get interrupted while doing something else. So, if you cannot multi-task and remember where you left off, this job is not for you.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great supervisor, and great coworkers. Training was good and I left training fully able to do my job with confidence. Sometimes we have fun meetings to attend. Can work in office when we want which is nice on days I want to get out of the house since I work remotely.

Cons

Low pay for work load and responsibilities. Extra responsibilities don’t equal extra pay. Very micromanaged and timed per task which can be stressful if a task takes longer than it should due to circumstances outside of your control. Low raises even with high performance rating.

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