Super Stressful! Good starting pay, bonuses, flexibility - Claims Adjuster Progressive Insurance Employee Review

3.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Good starting salary Benefits are great Flexible Bonus every year (my last one was over 5k) Always promoting

Cons

Job can get extremely stressful when it comes to workload. The claims keep pouring in and there are just not enough people to work them which makes a job that can be enjoyable feel unbearable. It's hard to provide quality customer service when you have so many claims that your phone rings off the hook constantly and you get new claims before you have a chance to fully handle the ones before it. Workload is not realistic which is why so many of us come in early, leave late, bring our laptops home to work and still feel stressed out and behind. It's iust not healthy which is why it's such a high turnover.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

See reviews by: Helpful|Rating|Date|All