4.0
Oct 7, 2024
Current employee, more than 1 year
Atmore, AL
Recommend
CEO approval
Business Outlook
Pros
Super flexible hours, frequent shift bid options, last minute pto use, loads of training, options to promote after 6 months (7 months for me), annual raises, perks, and a bonus option around Dec that's based off metrics and % of gross annual income. Loads of pros and overall a great company/employer.
Cons
Biggest gripe is a metric they have for referring renters and homeowners. They say it's not sales but there's a whole separate metric and they will hassle you if you don't meet their goal. This means you can talk to the customer for half an hr about the product but if they don't take a quote, you get NO credit for it. This is a very huge pain point throughout the csr group, not just me.