The company needs to wake up! - Anonymous Prudential Employee Review

1.0
Apr 19, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits can’t be beat, at least in this industry! You have the ability to manage your own schedule once you learn the job. You can truly be in business for yourself, but not by yourself… unless you are in Omaha.

Cons

The local top leadership is HORRIBLE! The culture is suffocating, very clearly divisive, and definitely favors those that know only how to say yes to them. Investigations run amuck and the wrong people let go. Said many derogatory, racist and sexist remarks after interviewing candidates, and meetings with current employees, when they think nobody is in earshot! He is more interested in who they met online and who they have a date with on Friday night than ensuring that the firm is successful. However, when they feel the heat from their higher level bosses, they won’t hesitate to lead with 100% intimidation. Most, but definitely not all, of the local leadership team tries hard, but is visibly at a loss as to what to do given the circumstances going on with their self-absorbed leader. Stay away—at least from Omaha!!!

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Prudential Response
10y
We appreciate your feedback and are interested in talking to you about your experience and perceptions. If you would like to discuss this further, we encourage you to contact our Global Business Ethics Help Line at 1-800-752-7024.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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