Prudential Reviews

Updated May 10, 2021

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3.8
71%
Recommend to a Friend
83%
Approve of CEO
Prudential Chief Executive Officer Charles Lowrey (no image)
Charles Lowrey
332 Ratings
Pros
  • "Good people, good technology, good benefits(in 185 reviews)

  • "Great benefits for all employees(in 183 reviews)

  • Cons
  • "Long working hours and no work life balance(in 81 reviews)

  • "Parking/Commuting in Newark, people depends on the group you work in(in 69 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Prudential and is not affected by filters.

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    1. 5.0
      Current Employee, more than 5 years
      Featured Review

      Great Company that Values Supporting a Work Life Balance

      Mar 27, 2021 - Customer Service Professional in Lansing, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, Benefits, many work from home opportunities, multiple services to help employees care for kids or family members(beyond FMLA) and also take care of themselves, values their Talent Pool and offers many opportunities to promote from within. Values years of experience in addition to degrees.

      Cons

      Dental and Vision coverage has only a few providers in network in my area, can be a step behind in the use of some technology

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    2. 5.0
      Current Employee, less than 1 year

      Great place for opportunities

      May 10, 2021 - Senior UNIX Administrator in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent work life balance for over 15 years

      Cons

      Sometimes lack of company direction at the micro level

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    3. 2.0
      Current Employee, more than 5 years

      Taken advantage of

      May 9, 2021 - Underwriter in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home, some good benefits like maternity leave and room for promotions

      Cons

      Where do I start? When I was hired I was told that you work until the work is done and then you can leave for the day so you have the ability to leave at 3pm if you want to. What they didn’t say is that they will give an exponential amount of work that will take you all day and night to finish. They expect you to work late and even on weekends. There is zero work life balance. Management makes business decisions without considering the pressure and added work it will add to their employees who are already at their breaking point. When a need for work life balance is brought up to management they laugh and say “that is just how it is” or “underwriting is not a 40 hour a week job”. Their is zero recognition for hard work and a lot of mixed messages. If you’re salary expect to be taken advantage of and work 65 hrs weeks. They do employee surveys every year but no change ever comes from them.

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    4. 4.0
      Current Employee, less than 1 year

      A very good employer in transition from the old school to the new

      Apr 27, 2021 - Business Analyst in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Depending on the org within the company, you will experience night and day differences in the way they are led that vary from qualities you will see in a modern company. Then, there are the orgs where the sign on the front says they are embracing change. But, the only change taking place is the terms they speak. The practice and processes are not likely to change under their leadership.

      Cons

      See Pros as the con is the flipside of the pro.

      1 person found this review helpful
    5. 4.0
      Current Employee, more than 5 years

      Great pay and culture

      May 9, 2021 - Internal Wholesaler in Fort Washington, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary competitive with industry. Opportunity for growth.

      Cons

      Laggard in industry with tech.

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    6. 1.0
      Current Employee, less than 1 year

      I would not recommend this job to my friends and family

      Mar 16, 2021 - Financial Advisor in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      100% Freedom, no pressure. 100 % Flexible work/life balance They do provide some client leads to do business but not enough leads to survive though. A lot of the clients that they provide as leads are existing clients that normally only need help solving service issues. Again, these are very minimum leads not many. You migh get a few brand new leads but not many. Not enough for your monthly production.

      Cons

      Everyone is way too independent and not very helpful. Very poor training program, I won't recomend this to anyone who needs a consistent monthly income. This job is mostly for a college graduaded kid that has no financial pressure or for someone that has been in the business for many years and has a lot of old clients from previous employers. Getting started is when challenges starts. You have to be after everyone to get your process started as they have no rush to get you running. If you have a question while working or you need assistance, good luck sending an email or calling someone. People don't reply to your emails, neither they return your calls. From getting your finger prints to phone access, system access and business cards, you better push because it could be easily 6 months before you are up and running. They are NOT in a rush. Also there is no time guidance or any other type of guidance for you to become a successful Avisor. They do provide some allowance money not a salary. Overall, if I was you, I would try to find another job.

      4 people found this review helpful
    7. 2.0
      Former Employee, less than 1 year

      Mediocre Leadership Skills (based on the group I was in)

      Feb 24, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As an employee, you were able to further your education by attending seminars, training classes, even get reimbursed if you decided to attain certifications (i.e., CPA). Pru also organized many team building events, which allowed you to get to know your teammates better, as well as meet members of other groups.

      Cons

      Based on my observation and experience here, I noticed men weren’t treated as well, or as fairly, as women were. For example, I witnessed when a male employee was reprimanded for having to work from home (due to an emergency) to take care of his child. He was told “working from home was not a substitute for daycare” and was pointed to a section on the employee handbook where this was stated. Shortly after this, a new mother was awarded Working From Home privileges (at least once a week). I believe she expressed hardship finding baby sitters. Another female member of this group was also allowed to work from home once a week. Additionally, a third female member was accommodated with a special schedule. All this, while the men worked from the office and normal business hours (more often than not, well over 8hrs/daily). Finally, a member of management level would offer often professional advice to the female members of the group, while dismissing any aspirations her male team members would have. It was very uncomfortable to work here during these situations

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      4 people found this review helpful
    8. 5.0
      Current Employee, more than 5 years

      Great company, great benefits

      May 7, 2021 - Data Analytics Manager in Portland, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment to work at, very friendly people, they care for their employees

      Cons

      As in the current world, a lot of changes are happening rapidly and at times it is hard to keep up with all of it

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    9. 5.0
      Former Employee, less than 1 year

      Great Company

      Apr 30, 2021 - Quality Assurance Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really great people - good management and coworkers. Seemed to be a good company culture with a focus on employee happiness.

      Cons

      A few cases where there were process changes that would have made a lot of sense, but they couldn't be made because of inertia, organizational politics, etc. But I think that's the same way at many companies.

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    10. 5.0
      Current Employee, less than 1 year

      Amazing Place to work

      May 6, 2021 - Sales Executive in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love working at Prudential. Really great place to work.

      Cons

      No cons about working here

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