Great Company Reputation, but read the fine print ... - Anonymous employee Prudential Employee Review

4.0
Sep 23, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Prudential has 98% name/brand recognition, so it's great to be associated with that type of clout. Prudential also offers great benefits to employees and their philanthropy efforts are to be applauded.

Cons

Be sure to read the fine print! Depending on what type of job you accept it could mean the poor house! Corporate or staff positions at any location will supply a great career opportunity. Agency Distribution and Professional Financial Associate (sales) positions AVOID. You end up buying leads, even from Prudential! Position is 100% commission and you are asked to be/do everything from 200+phone calls/week, lead generation, business canvassing, administration and even, after 2 years, pay for your cube. Forget the promise of top-notch training! Overlook promises of $90,000 your second year! Again read the fine print.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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