Organization Completely Stuck in Mud, Unwilling to Listen or Enact Change - Manager Prudential Employee Review

2.0
Nov 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are good; Stock Purchase Program, Salary decent, Work From Home During Pandemic was helpful.

Cons

Redundant and Absent Upper Management Ineffective and Inexperienced Leadership from Middle Management, too many "Yes" people who only care about their own careers and taking credit for your work Management more concerned with using big buzz words to sound smart versus actually speaking to you and learning something. Afraid to make simple decisions; turning on a light switch requires 3 dozen people and 100 meetings and complete agreement by all. Antiquated Technology More Concerned with telling staff they care, then actually caring and fixing issues staff tells them multiple times Bonuses and Raises not determined based on your work, but on who likes you, even people who have never worked with you have a say Unclear, Unrealistic and Unintelligable Yearly Goals...when you ask HR to explain your goals and they cant, thats a problem No one will help you, essentially dropped in a desert and told to fend for yourself. You are not allowed to speak to anyone more than a one level above you Treated like a child They have absolutely no idea and no interest in maximizing talent. Inability to get employess back into the office if they want to Everything is dependent on you, your management will not help your career, then will no nothing about what you do unless you tell them and it is your fault if you dont

Explore other reviews about Prudential

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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