Knives Out - Actuary Prudential Employee Review

1.0
Nov 13, 2023
Recommend
CEO approval
Business Outlook

Pros

History of positive culture Good perks Competitive compensation package

Cons

The prolonged focus on "market competitiveness" i.e. layoffs has brought out the absolute worst side of an organization that long had a reasonably positive reputation. The leaders who are being advanced are the most miserable people you'll ever meet, and they are rewarded for it. The only transformation under way here is to destroy what once made this a great organization; avoid until they sort their mess out, the sensible people are heading for the exits.

Explore other reviews about Prudential

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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