Outlook is not good - Director, Core Services Prudential Employee Review

1.0
Jan 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Assurance has a great sales pitch for both Core employees (Technology and corporate) and Agency (sales agents) but once your are in the door and can see behind the current it's shocking.

Cons

Prudential is rightfully asserting themselves more as Assurance clearly has been unable to deliver on the potential they spun back in 2019. There is no clear to plan and leadership continually spins an optimistic picture as cheerleaders - but if you see behind the curtain this feels insincere and dishonest. Goals are unrealistic and few leaders are staffed to deliver. Decisions only stick until the first complaint or challenge and them priorities will shift. They chew up employees, burn them out and then move on to the next shiny hire who will likely last no longer.

Explore other reviews about Prudential

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, nice working environment

Cons

Opportunity to advance to the next level

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture and the way Pru treats it's employees is wonderful. They vet their hires thorougly, so you rarely find anyone that is not terrific in their role. Their benefits are also great.

Cons

Current AI adaptation has sent the tech side of the organization into a bit of a spin, as it has in almost all organizations. Due to that, some reorganization have been occurring, and many very talented leaders have been laid off. But the focus remains on the customer always, and no doubt these changes will level off soon.

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