Management is a Joke - Customer Service Manager Publix Employee Review

1.0
Sep 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Building of relationships with coworkers.

Cons

Managagers are required to work excessive hours (over 50 a week) with emphasis on being reminded they are salary employees. Managers are selected through favoritism by the district managers as oppose to testing placement. Bullying occurs is the workplace in a professional format and HR consistently sides with management when it’s brought to light. Employees are brainwashed in thinking they have the best benefits ever but the medical benefits are horrible. Dividend payments are nice but all other benefits are similiar to many other companies who require less time spent on the job. Poor work life balance when working for Pubix.

Explore other reviews about Publix

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, good for college or high school students with busy schedules

Cons

low pay, not a lot of raise opportunities

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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