4.0
Mar 20, 2026
Current employee, more than 3 years
Denton, TX
Recommend
CEO approval
Business Outlook
Pros
-easy to get hired, long as you have some form of customer service skills -schedule is set in stone -nice community of people! It truly feels like a work family even though it’s REMOTE work -there’s room for growth. If you want to be a lead, you can be one as long as you can prove to everyone that you are knowledgable and efficient at your job.
Cons
-if you work the weekends, don’t ever expect to be off on Saturday or Sunday -training can be limited and you learn as you go -very strict QA scoring and can feel as if your under a microscope being graded by every single word you say. You said “good morning” instead of “welcome”? 10 points off.