Does Qualfon pay their employees well?

According to anonymously submitted Glassdoor reviews, Qualfon employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Qualfon. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Qualfon?

40% of Qualfon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Qualfon 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Qualfon?

Customer Service Representative (283) , Customer Service Representative (CSR) (120) , Customer Service Agent (36) , Call Center Agent (25) , Customer Service (16) , Sales Representative (16) , Customer Service (CSR) (15) , Call Center Representative (14) , Licensed Insurance Agent (12) , Agent (10) , Sales Agent (10) , Operations Supervisor (9) , Supervisor (9) , Manager (8) , Technical Support (8)

What are the pros of working at Qualfon according to real employee reviews?

"The option to work from home was great." ((in 49 reviews)); "great people to work with" ((in 47 reviews)); "fun and 1 month training is good" ((in 26 reviews)); "Great benefits for temporary contract work during open enrollment periods." ((in 25 reviews)); "Friendly and helpful coworkers" ((in 16 reviews))

What are the cons of working at Qualfon according to real employee reviews?

"Low pay and hard to appraise it" ((in 96 reviews)); "Low salary offered and not enough for my basic needs" ((in 67 reviews)); "They don't have HR Services in India and also having Poor management for great resources." ((in 59 reviews)); "have not seen or heard anything else these except our supervisors have told us not everyone will get a merit raise." ((in 16 reviews)); "Lack of professionalism from some upper management" ((in 13 reviews))

What are employees saying about Qualfon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Qualfon layoffs and their outlook for job security at Qualfon in 2026.

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Qualfon

Qualfon reviews

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2.9

40% would recommend to a friend

(1,102 total reviews)

Doug Kearney

49% approve of CEO

39% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

Qualfon has an employee rating of 2.9 out of 5 stars, based on 1,102 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Qualfon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

1K reviews

2.0

May 31, 2026

Ok pay and great training, but stressful call center environment

Csr agent

Recommend

CEO approval

Business Outlook

Pros

Pay was good. Training was comprehensive and the trainers were amazing

Cons

Call center job so you will be swarmed with calls. Weird shifts. Management is annoying about time management. Being late 1-2 minutes gives you points and with enough points you get fired. Pay is around 20-21 Would only do this to gain experience or if I am on my last choice Weird hours

1.0

May 24, 2026

Would not recommend this place to my worst enemy.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Could do remote or hybrid work

Cons

There is a lot here there is very little true leadership here. Proof is that there is a high turn over of management people. Along with a very toxic work environment filled by gaslighting and racism.

2.0

May 13, 2026

Job serves its purpose, but toxicity is high

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

for the sake of having a job

Cons

the environment is very toxic

Viewing 1 - 3 of 1,102 Reviews

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Ratings by category

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Reviews by job title

Ok pay and great training, but stressful call center environment

Would not recommend this place to my worst enemy.

Job serves its purpose, but toxicity is high

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