Qualfon Interview Questions | Glassdoor

Qualfon Interview Questions

Interviews at Qualfon

49 Interview Reviews

Experience

Experience
55%
16%
29%

Getting an Interview

Getting an Interview
47%
31%
10%
10
2

Difficulty

2.2
Average

Difficulty

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  1. Helpful (13)  

    Applications Support Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at Qualfon (New York, NY).

    Interview

    Interview was done through phone since interviewers are from US. Majority of the questions were technical. They also asked the usual questions about your previous role and your expectations to the position you are applying for.

    Interview Questions

    • Do you have any previous support experience?   3 Answers

  2.  

    Telesales Agent Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Qualfon (New York, NY).

    Interview

    You read a short script, tell how you've gone above and beyond for a customer in the past, and fill out hiring paperwork on the spot. They will hire literally anyone.

    Interview Questions

  3.  

    Licensed Customer Service Representative Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Qualfon (San Antonio, TX) in June 2016.

    Interview

    The interview process was as a group/panel interview with other candidates included in one room. Each candidate was given a question or the question asked was passed throughout and each candidate was given time to give an answer.

    Interview Questions


  4.  

    Health Insurance Agent Interview

    Anonymous Employee in Johnstown, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Qualfon (Johnstown, PA) in August 2016.

    Interview

    For my first interview in 2016, it was very laid back - quick, and to the point. When I applied again in 2018, I did not even need an interview. They remembered me from the year before, and asked me to start 2 days later.

    Interview Questions

    • Interview was more personal than professional.   1 Answer

  5.  

    Human Resources Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Qualfon.

    Interview

    Met with three Qualfon team members. The office was welcoming, and they were very nice. The interview questions were related to the Human Resources Manager position. The experience was overall very positive.

    Interview Questions


  6.  

    Project Manager Interview

    Anonymous Employee in Shelbyville, KY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Qualfon (Shelbyville, KY) in April 2014.

    Interview

    Interview was more of a job description review process. The interviewer was extremely laid back and basically told me what I would be doing, making it appear as if I already had the job. There was a high attrition rate at this company, so they were always scrambling to find enough employees to fill positions.

    Interview Questions

    • What kind of work environment I like to work in   1 Answer

    Qualfon Response

    Jul 13, 2016 – Social Media Recruiter

    Thank you for reviewing our company! We apologize your experience was negative but we will take your feedback and work towards improvement.


  7. Helpful (1)  

    Sales Representative Interview

    Anonymous Employee in Coeur d'Alene, ID
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Qualfon (Coeur d'Alene, ID).

    Interview

    Group interview was conducted in a room around a table. We were all asked the same questions, mainly situational ones. Very friendly and relaxed atmosphere. Group interviews can often feel intimidating, but I felt very comfortable in the room. We were also asked to do a mock sale at the end, where we were critiqued privately.

    Interview Questions

    • Describe a time where you went above and beyond for customer service.   Answer Question

    Qualfon Response

    May 10, 2016 – Social Media Recruiter

    Thank you for taking the time to review our company. We appreciate your feedback on your experience.

  8. Helpful (1)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Qualfon.

    Interview

    2 members of hr and the third was the sight director were present. So much emphasis on why they should hire you, and continuous questions regarding why you chose that company. And two role playing scenarios in front of them where you're the agent with your invisible headset. Entire class was eventually laid off shortly after being hired as the company closed our project. Wasn't qualfons fault it was the company they're working for that shut the project down.

    Interview Questions


  9. Helpful (1)  

    Customer Service Agent Interview

    Anonymous Employee in Liberty Lake, WA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Qualfon (Liberty Lake, WA) in November 2014.

    Interview

    It was a group interview. I was in a room with about 20 other people and we all had to rotate around a the room answering questions with a few different people. The questions were pretty basic and most didn't really seem to have a "wrong" answer. After the questions, the interviewers leave the room and came back with paper work to have everyone sign to be hired on. We did have a drug test right after the paperwork too.

    Interview Questions

    • Tell me about a time you noticed an employee doing something wrong in the break area and how did you handle it?   Answer Question

    Qualfon Response

    Apr 20, 2016 – Social Media Recruiter

    Thank you for taking the time to review your interview process with Qualfon.


  10. Helpful (2)  

    Customer Service Associate Interview

    Anonymous Employee in Coeur d'Alene, ID
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Qualfon (Coeur d'Alene, ID) in December 2015.

    Interview

    Group interview. Approximately 15 people go in a room and get asked questions. All are asked individually. Very fun! We did a mock selling of some magazines. If we were able to sell the interviewer then we got to continue on with the interview process.

    Interview Questions

    • What do you know about us and why do you want to work for us?   1 Answer

    Qualfon Response

    Apr 20, 2016 – Social Media Recruiter

    Thank you for taking the time to review your interview process with Qualfon.


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