Qualfon Interview Questions | Glassdoor

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Qualfon Interview Questions

Updated Nov 28, 2017
40 Interview Reviews

Experience

Experience
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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1. Helpful (3)  

    Sales Agent Interview

    Anonymous Interview Candidate in Fort Collins, CO
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4 days. I interviewed at Qualfon (Fort Collins, CO) in August 2017.

    Interview

    I went in for an interview that lasted almost two hours. Most of it was just done on the computer for an assessment, which I can understand. But I got to actually have an interview with the president of the company and they were asking about my hobbies and past experiences. I said that I like crocheting and knitting. And they came back and told me that they aren't going to offer me a position bc I'm too interested in knitting and crocheting and that's not what the company is about. Knitting/crocheting is something that I do in my personal time and never on the job and the fact that they used a hobby that I do outside of work as a reason not to hire me felt a lot like discrimination. They also said that I was too.muxh of a people to be on the phone and deal with actual people, even if they are customers. And I can see why this company has such bad ratings and I don't think they'll last very long in the US at all.

    Interview Questions


  2. Helpful (1)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Qualfon.

    Interview

    2 members of hr and the third was the sight director were present. So much emphasis on why they should hire you, and continuous questions regarding why you chose that company. And two role playing scenarios in front of them where you're the agent with your invisible headset. Entire class was eventually laid off shortly after being hired as the company closed our project. Wasn't qualfons fault it was the company they're working for that shut the project down.

    Interview Questions

  3. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Liberty Lake, WA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Qualfon (Liberty Lake, WA) in April 2017.

    Interview

    Terrible group interview asked personal question in a group interview process
    very incredible like of professionalism too impersonal and allowed personal information to be shared with a group of strangers made it too obvious on the people being dismissed from an employment opportunity

    Interview Questions


  4.  

    Telesales Agent Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Qualfon (New York, NY).

    Interview

    You read a short script, tell how you've gone above and beyond for a customer in the past, and fill out hiring paperwork on the spot. They will hire literally anyone.

    Interview Questions


  5.  

    Human Resources Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Qualfon.

    Interview

    Met with three Qualfon team members. The office was welcoming, and they were very nice. The interview questions were related to the Human Resources Manager position. The experience was overall very positive.

    Interview Questions


  6.  

    Customer Service Representative Interview

    Anonymous Employee in Fort Collins, CO
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Qualfon (Fort Collins, CO) in November 2016.

    Interview

    Recruiter asked rudimentary interview questions. Supervisor repeated them in a brief follow up. Questions seemed like a formality more than genuine probing. Filled out paperwork, started when background check cleared.

    Interview Questions

    • How do you feel about inbound calls from customers?   1 Answer

  7.  

    Travel and Lifestyle Customer Service Specialist Interview

    Anonymous Interview Candidate in Fort Collins, CO
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Qualfon (Fort Collins, CO) in November 2016.

    Interview

    Was made to answer questions on a computer to judge my literacy. Once I had passed that it was an interview with the managers of that department. They asked me questions relevant to booking reservations, traveling experience, etc.

    Interview Questions

  8. Helpful (1)  

    Sales Agent Interview

    Anonymous Employee in Fort Collins, CO
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Qualfon (Fort Collins, CO).

    Interview

    It is a group interview. They ask you to make a sales pitch. Don't feel bad if the interviewer does not bite. He always says no. Overall it is an easy interview.

    Interview Questions

    • Sell us something that you are passionate about.   1 Answer

  9.  

    Customer Care Interview

    Anonymous Interview Candidate in San Antonio, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Qualfon (San Antonio, TX) in September 2016.

    Interview

    went there and entered a room with group of people (almost 12), the manager asked questions for each one and the one has the answer can raise his hand and take credit for that

    Interview Questions


  10.  

    Customer Service Sales Interview

    Anonymous Interview Candidate in Liberty Lake, WA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Qualfon (Liberty Lake, WA) in August 2016.

    Interview

    The interview process was a new format for me personally. It was held as a group and I found that this was a great way to do it. It seemed to both relax those being interviewed and also established the idea of team from the get go. Allowing the recruiters the ability to get to know each of us in a relaxed state. I liked it a lot.

    Interview Questions

    • What experience we had, how we could provide examples of customer service in both good and rough circumstances. Technical questions as well.   1 Answer

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