Toxic Work Culture - Customer Service (CSR) Qualfon Employee Review

2.0
Sep 23, 2024
Recommend
CEO approval
Business Outlook

Pros

best for BPO starters to get a strong foundation in the industry tho it's a VERY challenging and demanding account

Cons

toxic management and work culture

Explore other reviews about Qualfon

5.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great to work from home Nice people Leadership was awesome

Cons

401k was less than others

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was good. Training was comprehensive and the trainers were amazing

Cons

Call center job so you will be swarmed with calls. Weird shifts. Management is annoying about time management. Being late 1-2 minutes gives you points and with enough points you get fired. Pay is around 20-21 Would only do this to gain experience or if I am on my last choice Weird hours

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