It has its up's and down's - Account Manager Quest Diagnostics Employee Review

3.0
Aug 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits and our sales management team was wonderful. Easy to communicate concerns and fun to work for. Great training program for those emerging into medical sales.

Cons

The company was great at coming up with new ideas-- yet could never execute them! It was as though they were so eager to initiate the ideas, that they were not fully thought out resulting in a big flop! This position went from what was supposed to be a sales position to baby sitting and hand holding a bunch of accounts. Each day started and ended with putting out the multitude of "fires" caused by billing and servicing issues. Difficult to get away from the job, since most account managers have home offices and cell phones that act as a GPS tracking device for rep-client relationships.

Explore other reviews about Quest Diagnostics

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Career growth and technical skills

Cons

location is bad, a lot of overtime and short-staff

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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