A company in need of good senior management. - Anonymous employee Quest Diagnostics Employee Review

2.0
Aug 20, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is amazing to see what it takes to get a patient sample tested and the results sent to the patient's doctor. The people working in the labs are hard working and really care about getting accurate patient test results out the door BY 8 AM THE NEXT MORNING! The company provides extensive training to its employees and has a fairly generous benefits. At the management levels, the benefits are really good. The bonus structure is very generous. The company does do a lot to celebrate the diversity of its workforce. There are usually monthly celebrations recognizing employees of every nationality with some really great food!

Cons

You have to be a type A personality to succeed here. People who are agressive and like to schmooze tend to get promoted. At the management levels, workaholics are everywhere and they tend to be rewarded. There is also a huge amount of snobbery among the managers and doctors. Med Techs are treated with little respect by managers and tend to be regarded as interchangeable pairs of hands. Communication between corporate and the business units is lousy. The result of this is that corporate initiatives are poorly executed. Management also tends to be penny wise and pound foolish. This leads to many short sighted decisions.

Explore other reviews about Quest Diagnostics

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Independent work, relaxed environment, helpful coworkers

Cons

Repetitive work, long hours on feet

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

1
See reviews by: Helpful|Rating|Date|All