Best job i’ve had so far - Operations REI Employee Review

5.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- good company values! - they value a life outdoors ex: once a quarter you get a wayday and get paid to do an outdoor activity - they actively work towards creating community such as organizing local running groups, workshops, etc - greenvestmemes - as a float I enjoy switching up my schedule and being in many different depts depending on where they need me - the team feels family like and you will feel valued working here - lots of room for growth not just as an employee but as a person

Cons

- **feels like memberships are over everything** - depending on dept and lead.. training for a dept ranges from thorough to non existent - since we’re almost always understaffed sometimes you’re completely slammed trying to help too many customers who need extended help at once - hours aren’t very consistent for me ranging from working 2 days and then suddenly 6 - scheduling is often a nightmare you have to request days off sometimes even months in advance though it’s just an average wednesday - the union busting going on a soho… very disappointing and not what i know rei to value - for a good 3 months i realized i made almost a dollar less than the new hires even though i had worked there for a year. when i brought it to their attention they didn’t see it as me asking for equal pay but for a raise.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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