REI Reviews | Glassdoor

REI Reviews

Updated July 21, 2018
1,347 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
REI President and CEO Jerry Stritzke
Jerry Stritzke
556 Ratings

1,347 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "retail part time trap can be a dead end" (in 94 reviews)

  • "Its just an internal marketing scheme to make it look like the actually care about your work-life balance" (in 37 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Banker
    Current Employee - Customer Service and Banker
    Recommends

    I have been working at REI part-time (More than a year)

    Pros

    Its great to work in a place with high values, respect and kindness from the whole team of employees and management. If you work hard and are actually interested in the company and what it stands for, you will go far. but if you treat it like a job at a fast food joint, then you won't get full time. They are great about giving you the hours and schedule you want if you work hard and take pride in your work.

    Cons

    Its still retail so you deal with ridiculous people that come in.

    Advice to Management

    Each management team is different. My management team is amazing and they truly live out REI's core values.


  2. "Sales Specialist's Opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at REI full-time

    Pros

    There is a wonderful atmosphere and great employees. There are not too many places where you can work a full day then go rock climbing, mountain biking, or hiking with your supervisors. The customers that the store attracts are usually very polite and friendly.

    Cons

    Every now and again you'll run into an impatient customer, but you will find that in any retail job.

    Advice to Management

    Know what your employees strengths are and assign them accordingly. Keep up the good work!

  3. "Great place to work with great perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dunwoody, GA
    Current Employee - Sales Associate in Dunwoody, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (Less than a year)

    Pros

    Free gear rentals, discounts, benefits for part time, training program

    Cons

    none that I know of

    Advice to Management

    none


  4. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI part-time

    Pros

    They truly care about their employees and their impact on the planet. Management is good, and the training they provided is extensive.

    Cons

    Low pay, scheduling can be difficult at times


  5. "Great company, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Kent, WA
    Current Employee - Senior Administrative Assistant in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time (More than 3 years)

    Pros

    Great People, strong leadership & great worklife balance

    Cons

    It moves at a slower pace


  6. "Great Place to Work"

    StarStarStarStarStar
    Former Employee - Sales Associate/Cashier in Madison, WI
    Former Employee - Sales Associate/Cashier in Madison, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at REI part-time (More than a year)

    Pros

    Amazing discounts, fair pay, and a work culture based on respect

    Cons

    Part time hours vary greatly and tend coincide with nice weather


  7. "Action Sports Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Action Sports in Northridge, CA
    Former Employee - Action Sports in Northridge, CA
    Recommends
    Positive Outlook

    I worked at REI part-time (Less than a year)

    Pros

    Great company to work for! Hours are very flexible, but I would assume it's likely the same with most retail jobs that are PT. The company culture is totally laid back and easy going. Despite what others may say there IS NOT pressure to sell memberships. Ya, it's encouraged, but quite honestly that's the easiest part of the job! I sold 5-8 memberships a day without even trying! I gained a lot of experience working in Action Sports. The employee benefits aka "Pro Deals" are super cool!! Great managers to work for. No micromanaging at all!

    Cons

    P/T work only unless you are management, which takes a LONG time! Couldn't pay the bills on minimum wage P/T

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at REI full-time (More than 10 years)

    Pros

    -Excellent healthcare
    -employee discount and prodeal
    -flexible schedule
    -unique hours
    -outdoor culture
    -401k
    -vacation and sick time

    Cons

    If business is slow you get less work hours. You are not guaranteed 40 hours a week so it may be hard to pay bills if you aren’t budgeted.
    Management can be lacking. I think they may not be empowered to certain degree due to corporate policies.


  9. "Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Austin, TX
    Current Employee - Sales Lead in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time (More than 8 years)

    Pros

    Culture, Pro-Deals, Surrounded by like-minded members and peers.

    Cons

    As a Sales Lead you have to have open availability and weekends and holidays are typically scheduled as a result.

    Advice to Management

    Rotate weekends and holidays so employees can be with their family!


  10. "Great place to work for people who love the outdoors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at REI part-time

    Pros

    great co-workers and getting the learn about outdoor gear

    Cons

    customers can be disrespectful and difficult at times, but management always has your back


Showing 1,347 of 1,369 reviews
Reset Filters