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    REI Reviews

    Updated July 21, 2018
    1,347 reviews

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    Full-timePart-time
    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    REI President and CEO Jerry Stritzke
    Jerry Stritzke
    556 Ratings

    1,347 Employee Reviews

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    Pros
    Cons

    • "retail part time trap can be a dead end" (in 94 reviews)

    • "Its just an internal marketing scheme to make it look like the actually care about your work-life balance" (in 37 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (3)

      "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service and Banker
      Current Employee - Customer Service and Banker
      Recommends

      I have been working at REI part-time (More than a year)

      Pros

      Its great to work in a place with high values, respect and kindness from the whole team of employees and management. If you work hard and are actually interested in the company and what it stands for, you will go far. but if you treat it like a job at a fast food joint, then you won't get full time. They are great about giving you the hours and schedule you want if you work hard and take pride in your work.

      Cons

      Its still retail so you deal with ridiculous people that come in.

      Advice to Management

      Each management team is different. My management team is amazing and they truly live out REI's core values.

    2. "Sales Specialist's Opinion"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at REI full-time

      Pros

      There is a wonderful atmosphere and great employees. There are not too many places where you can work a full day then go rock climbing, mountain biking, or hiking with your supervisors. The customers that the store attracts are usually very polite and friendly.

      Cons

      Every now and again you'll run into an impatient customer, but you will find that in any retail job.

      Advice to Management

      Know what your employees strengths are and assign them accordingly. Keep up the good work!

      3. Join the REI team
      See Our Latest Jobs

    3. "Great place to work with great perks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Dunwoody, GA
      Current Employee - Sales Associate in Dunwoody, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at REI part-time (Less than a year)

      Pros

      Free gear rentals, discounts, benefits for part time, training program

      Cons

      none that I know of

      Advice to Management

      none

    4. "Sales Associate"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at REI part-time

      Pros

      They truly care about their employees and their impact on the planet. Management is good, and the training they provided is extensive.

      Cons

      Low pay, scheduling can be difficult at times

    5. "Great company, Great People"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Administrative Assistant in Kent, WA
      Current Employee - Senior Administrative Assistant in Kent, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at REI full-time (More than 3 years)

      Pros

      Great People, strong leadership & great worklife balance

      Cons

      It moves at a slower pace

    6. "Great Place to Work"

      StarStarStarStarStar
      Former Employee - Sales Associate/Cashier in Madison, WI
      Former Employee - Sales Associate/Cashier in Madison, WI
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at REI part-time (More than a year)

      Pros

      Amazing discounts, fair pay, and a work culture based on respect

      Cons

      Part time hours vary greatly and tend coincide with nice weather

    7. "Action Sports Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Action Sports in Northridge, CA
      Former Employee - Action Sports in Northridge, CA
      Recommends
      Positive Outlook

      I worked at REI part-time (Less than a year)

      Pros

      Great company to work for! Hours are very flexible, but I would assume it's likely the same with most retail jobs that are PT. The company culture is totally laid back and easy going. Despite what others may say there IS NOT pressure to sell memberships. Ya, it's encouraged, but quite honestly that's the easiest part of the job! I sold 5-8 memberships a day without even trying! I gained a lot of experience working in Action Sports. The employee benefits aka "Pro Deals" are super cool!! Great managers to work for. No micromanaging at all!

      Cons

      P/T work only unless you are management, which takes a LONG time! Couldn't pay the bills on minimum wage P/T

    8. "Sales associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I worked at REI full-time (More than 10 years)

      Pros

      -Excellent healthcare
      -employee discount and prodeal
      -flexible schedule
      -unique hours
      -outdoor culture
      -401k
      -vacation and sick time

      Cons

      If business is slow you get less work hours. You are not guaranteed 40 hours a week so it may be hard to pay bills if you aren’t budgeted.
      Management can be lacking. I think they may not be empowered to certain degree due to corporate policies.

    9. "Sales Lead"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Lead in Austin, TX
      Current Employee - Sales Lead in Austin, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at REI full-time (More than 8 years)

      Pros

      Culture, Pro-Deals, Surrounded by like-minded members and peers.

      Cons

      As a Sales Lead you have to have open availability and weekends and holidays are typically scheduled as a result.

      Advice to Management

      Rotate weekends and holidays so employees can be with their family!

    10. "Great place to work for people who love the outdoors"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at REI part-time

      Pros

      great co-workers and getting the learn about outdoor gear

      Cons

      customers can be disrespectful and difficult at times, but management always has your back

    Showing 1,347 of 1,369 reviews
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