REI Reviews
Updated May 27, 2022
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Found 2,658 of over 2,732 reviews
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Top Review Highlights by Sentiment
- "Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." (in 294 reviews)
- "REI has a great culture for those who are or want to be involved with the outdoors." (in 89 reviews)
- "Senior Leadership has low awareness of the challenges of getting work done and dismisses the feedback from employees." (in 26 reviews)
Ratings by Demographics
This rating reflects the overall rating of REI and is not affected by filters.
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- Current Employee, more than 5 years★★★★★Featured Review
Pros
Well vetted team, caring and thoughtful managers. Recognition for excelling.
Cons
Hours aren’t ideal and holidays can be tricky to get time off
- Current Employee, less than 1 year★★★★★
Pros
Flexible hours and benefits also
Cons
Co-Workers are not coheisve and
- Current Employee, more than 1 year★★★★★
Pros
- good company values! - they value a life outdoors ex: once a quarter you get a wayday and get paid to do an outdoor activity - they actively work towards creating community such as organizing local running groups, workshops, etc - greenvestmemes - as a float I enjoy switching up my schedule and being in many different depts depending on where they need me - the team feels family like and you will feel valued working here - lots of room for growth not just as an employee but as a person
Cons
- **feels like memberships are over everything** - depending on dept and lead.. training for a dept ranges from thorough to non existent - since we’re almost always understaffed sometimes you’re completely slammed trying to help too many customers who need extended help at once - hours aren’t very consistent for me ranging from working 2 days and then suddenly 6 - scheduling is often a nightmare you have to request days off sometimes even months in advance though it’s just an average wednesday - the union busting going on a soho… very disappointing and not what i know rei to value - for a good 3 months i realized i made almost a dollar less than the new hires even though i had worked there for a year. when i brought it to their attention they didn’t see it as me asking for equal pay but for a raise.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Amazing coworkers Amazing guests Pro deals on product The best health insurance in the industry Days to opt outside
Cons
The company grew so fast that they didn't have the right people in the right places fast enough. Very demanding job A very big disconnect between corporate and store level.
- Current Employee, more than 1 year★★★★★
Pros
- You meet people who are enthusiastic about outdoor activities - Employee discount
Cons
- You are really just part of the machine - You would think your primary job is to talk about gears, but you are continuously asked to sell the membership. - Task details are communicated clearly from the management - managers - sales lead, and it's confusing. - Retail is retail. Use this place as your stepping stone or a fun part time.
- Current Employee, more than 1 year★★★★★
Pros
Great people Flexible schedule Great deals and prodeals
Cons
Low pay Discrepancies between full time and part time employment
- Current Employee, less than 1 year★★★★★
Pros
Very Organized and systematic processes
Cons
No cons at all while working there
- Former Employee, more than 3 years★★★★★
Pros
Its so easy to meet people and make friends especially when you all have common interests in the outdoors. Honestly the most fun and social I've ever been in my life is when I worked at REI.
Cons
The work can be very repetitive and mind-numbingly boring especially on slow days. I mean, its retail. Also, the pay sucks. But I think there's talk about changing the pay rates.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
friendly co workers, decent management, pretty flexible
Cons
The hourly wage could be higher for the associates.
- Current Employee★★★★★
Pros
Flexible hours Employee Discounts Fun and knowledgeable coworkers
Cons
None I can think of
REI Reviews FAQs
REI has an overall rating of 4.1 out of 5, based on over 2,732 reviews left anonymously by employees. 84% of employees would recommend working at REI to a friend and 71% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
84% of REI employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated REI 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at REI to be career development, culture, benefits and the cons to be senior leadership, management, compensation.
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Who we are At Recreational Equipment, Inc. (REI) we believe a life outdoors is a life well-lived. We believe that it’s in the wild,... – More
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