REI Reviews | Glassdoor

REI Reviews

Updated January 18, 2019
1,446 reviews

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3.9
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REI President and CEO Jerry Stritzke
Jerry Stritzke
609 Ratings

Employee Reviews

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Pros
Cons
  • "Its just an internal marketing scheme to make it look like the actually care about your work-life balance" (in 39 reviews)

  • "No full time employment opportunities" (in 98 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Banker
    Current Employee - Customer Service and Banker
    Recommends

    I have been working at REI part-time (More than a year)

    Pros

    Its great to work in a place with high values, respect and kindness from the whole team of employees and management. If you work hard and are actually interested in the company and what it stands for, you will go far. but if you treat it like a job at a fast food joint, then you won't get full time. They are great about giving you the hours and schedule you want if you work hard and take pride in your work.

    Cons

    Its still retail so you deal with ridiculous people that come in.

    Advice to Management

    Each management team is different. My management team is amazing and they truly live out REI's core values.


  2. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at REI part-time

    Pros

    Great discounts
    Great people
    Great environment

    Cons

    The pay could be better

  3. "Soft-Goods Retail Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Soft-Goods Retail Sales Specialist in Columbus, OH
    Former Employee - Soft-Goods Retail Sales Specialist in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time (Less than a year)

    Pros

    Great experience all around. Good people, exciting customers, great pay for position, etc.

    Cons

    Elitism within the employee-side, i.e. very concerned with people's experience level and gear.


  4. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI part-time

    Pros

    Good benefits (if you work enough hours), good people, fun opportunities for the gear and adventure lover.

    Cons

    Not much room for advancement, pay doesn't always match experience.

    Advice to Management

    More competitive pay, different structure for advancement.


  5. "Best Place to work!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate
    Current Employee - Warehouse Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time (More than 3 years)

    Pros

    great benefits and overall culture! Everyone is happy to be at work :)

    Cons

    somewhat hard to advance in the warehouse.

    Advice to Management

    N/A


  6. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Approves of CEO

    I worked at REI part-time (More than a year)

    Pros

    If your "outdoorsy" you'll enjoy the opportunity to learn/pass on your knowledge of the great outdoors (also a very generous employee discount on gear).
    If your not into the outdoors, its still a great working environment. Great coworkers and management really does a good job of working with you to create a satisfying work/life balance.
    I was only there for a year, but I forged relationships with people that I will likely know for the rest of my life. The people who work at REI are 100% what make it a company that stands above the rest in their industry.

    Cons

    The industry is still retail, so you'll always have the occasional entitled customers with a lack of empathy toward customer service reps, but hey, if customer service/retail is your thing, or you need a good temporary gig, REI is probably the best possible retail working environment.

    Advice to Management

    My management always did their best to make me feel heard and important to the process of running the store. Great communication and relationship building at REI Lincoln Park. Keep up the good work guys.


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OFFICE SPECIALIST in Falls Church, VA
    Former Employee - OFFICE SPECIALIST in Falls Church, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time (More than a year)

    Pros

    Great people, great benefits, good leadership, and fun environment.

    Cons

    Corporate issues policies then tells customers not to follow them.

    Advice to Management

    Stop treating your company like it is small, you are a large company which means you need to adapt your policies to fit that.

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at REI part-time

    Pros

    Flexible scheduling and you also get great discounts

    Cons

    Sometimes hard to get enough hours


  9. Helpful (1)

    "Best Company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Bend, OR
    Current Employee - Sales Lead in Bend, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time (More than a year)

    Pros

    employee pricing, pro-deals, easy going work environment, vacation time, yay days and opt outside (paid to play days), health benefits

    Cons

    limited hours when business is tight, hard to get into a full-time position, generally need to move in order to advance


  10. "loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outdoor Programs and Outreach Market Coordinator
    Former Employee - Outdoor Programs and Outreach Market Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time (More than a year)

    Pros

    great people, community, company, benefits, and discounts

    Cons

    pay is well-below comparable jobs