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    REI Reviews

    Updated January 18, 2019
    1,446 reviews

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    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    REI President and CEO Jerry Stritzke
    Jerry Stritzke
    609 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Its just an internal marketing scheme to make it look like the actually care about your work-life balance" (in 39 reviews)

    • "No full time employment opportunities" (in 98 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (9)

      "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service and Banker
      Current Employee - Customer Service and Banker
      Recommends

      I have been working at REI part-time (More than a year)

      Pros

      Its great to work in a place with high values, respect and kindness from the whole team of employees and management. If you work hard and are actually interested in the company and what it stands for, you will go far. but if you treat it like a job at a fast food joint, then you won't get full time. They are great about giving you the hours and schedule you want if you work hard and take pride in your work.

      Cons

      Its still retail so you deal with ridiculous people that come in.

      Advice to Management

      Each management team is different. My management team is amazing and they truly live out REI's core values.

    2. "Awesome"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at REI part-time

      Pros

      Great discounts
      Great people
      Great environment

      Cons

      The pay could be better

      3. Join the REI team
      See Our Latest Jobs

    3. "Soft-Goods Retail Sales Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Soft-Goods Retail Sales Specialist in Columbus, OH
      Former Employee - Soft-Goods Retail Sales Specialist in Columbus, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at REI part-time (Less than a year)

      Pros

      Great experience all around. Good people, exciting customers, great pay for position, etc.

      Cons

      Elitism within the employee-side, i.e. very concerned with people's experience level and gear.

    4. "Sales Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at REI part-time

      Pros

      Good benefits (if you work enough hours), good people, fun opportunities for the gear and adventure lover.

      Cons

      Not much room for advancement, pay doesn't always match experience.

      Advice to Management

      More competitive pay, different structure for advancement.

    5. "Best Place to work!!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Warehouse Associate
      Current Employee - Warehouse Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at REI full-time (More than 3 years)

      Pros

      great benefits and overall culture! Everyone is happy to be at work :)

      Cons

      somewhat hard to advance in the warehouse.

      Advice to Management

      N/A

    6. "Great work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Chicago, IL
      Former Employee - Anonymous Employee in Chicago, IL
      Recommends
      Approves of CEO

      I worked at REI part-time (More than a year)

      Pros

      If your "outdoorsy" you'll enjoy the opportunity to learn/pass on your knowledge of the great outdoors (also a very generous employee discount on gear).
      If your not into the outdoors, its still a great working environment. Great coworkers and management really does a good job of working with you to create a satisfying work/life balance.
      I was only there for a year, but I forged relationships with people that I will likely know for the rest of my life. The people who work at REI are 100% what make it a company that stands above the rest in their industry.

      Cons

      The industry is still retail, so you'll always have the occasional entitled customers with a lack of empathy toward customer service reps, but hey, if customer service/retail is your thing, or you need a good temporary gig, REI is probably the best possible retail working environment.

      Advice to Management

      My management always did their best to make me feel heard and important to the process of running the store. Great communication and relationship building at REI Lincoln Park. Keep up the good work guys.

    7. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - OFFICE SPECIALIST in Falls Church, VA
      Former Employee - OFFICE SPECIALIST in Falls Church, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at REI full-time (More than a year)

      Pros

      Great people, great benefits, good leadership, and fun environment.

      Cons

      Corporate issues policies then tells customers not to follow them.

      Advice to Management

      Stop treating your company like it is small, you are a large company which means you need to adapt your policies to fit that.

    8. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at REI part-time

      Pros

      Flexible scheduling and you also get great discounts

      Cons

      Sometimes hard to get enough hours

    9. Helpful (1)

      "Best Company I've ever worked for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Lead in Bend, OR
      Current Employee - Sales Lead in Bend, OR
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at REI full-time (More than a year)

      Pros

      employee pricing, pro-deals, easy going work environment, vacation time, yay days and opt outside (paid to play days), health benefits

      Cons

      limited hours when business is tight, hard to get into a full-time position, generally need to move in order to advance

    10. "loved it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Outdoor Programs and Outreach Market Coordinator
      Former Employee - Outdoor Programs and Outreach Market Coordinator
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at REI full-time (More than a year)

      Pros

      great people, community, company, benefits, and discounts

      Cons

      pay is well-below comparable jobs