REI Reviews | Glassdoor

REI Reviews

Updated April 20, 2018
1,292 reviews

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3.8
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1,292 Employee Reviews

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Pros
  • I love the companies values and how they keep a work life balance for their employees (in 133 reviews)

  • Great work/life balance, employee focused company, great discounts on gear, overall positive culture (in 55 reviews)

Cons
  • Its just an internal marketing scheme to make it look like the actually care about your work-life balance (in 37 reviews)

  • retail part time trap can be a dead end (in 93 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Banker
    Current Employee - Customer Service and Banker
    Recommends

    I have been working at REI part-time (More than a year)

    Pros

    Its great to work in a place with high values, respect and kindness from the whole team of employees and management. If you work hard and are actually interested in the company and what it stands for, you will go far. but if you treat it like a job at a fast food joint, then you won't get full time. They are great about giving you the hours and schedule you want if you work hard and take pride in your work.

    Cons

    Its still retail so you deal with ridiculous people that come in.

    Advice to Management

    Each management team is different. My management team is amazing and they truly live out REI's core values.


  2. Helpful (1)

    "Great Place to Work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Hingham, MA
    Former Employee - Customer Service in Hingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time (More than 3 years)

    Pros

    Friendly staff and friendly customers

    Cons

    They didn't increase my pay after minimum wage increased so I had been there for years and my yearly raises put me at equal pay to new hires

  3. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (Less than a year)

    Pros

    REI treats their employees very well

    Cons

    Hours can be hard to come by


  4. "Fun Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time

    Pros

    Fun Company to work for! Lots of outing and perks.

    Cons

    Hours vary greatly and not always guaranteed.

    Advice to Management

    No more running the store on a skeleton crew during off seasons.


  5. "Great workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at REI part-time

    Pros

    The work place is laid back, and employees create a great atmosphere.

    Cons

    Very specific type of person gets hired here. If you do not fit the mold of the 'outdoors' type, you may not have the same opportunities in job type that others will have.


  6. "REI breakdown"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (More than 5 years)

    Pros

    Great environment. Flexible hours. Awesome benefits.

    Cons

    Short-term job unless you desire to be in retail and want to move up or willing to work multiple part times in your life.

    Advice to Management

    Fairness


  7. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fun co workers, mostly laid back, good deals

    Cons

    retail part time trap can be a dead end

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at REI part-time

    Pros

    Great people, fun atmosphere, great discount

    Cons

    Working holidays occasionally, on your feet the whole shift


  9. "Loved It"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time

    Pros

    Great pay, great community, great benefits

    Cons

    Pretty bad hours, night shifts

    Advice to Management

    Pay maybe a little more and go to full time employee sales associates


  10. "Camping specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI part-time

    Pros

    Around people that love the out doors all the time,
    They spend time choosing some one who knows there stuff,
    Get to hear about awesome new places to check out
    Gear rack, they have free rentals
    50% off REI gear, and 30% off other name brands
    pluse mega pro deals through out the year

    Cons

    I think they pretend to give away way more than they do.
    And I had been lead to believe that the CEO was making 100,000 a year because of his commitment, to helping the outdoors, and he is a millionaire.
    They have a rule that, if you are late 4 or 5 times in one year (I forgot which) this includes all your sick days, then after those tardies and sick days, they can choose whether they are going to let you go for not being a responsible employee

    Advice to Management

    I think that R.E.I is so big, and makes such a big profit that they should be helping fight in the fight to raise the US minimum wage. There are many companies that are starting to pay a starting wage of $12 per hour, I just think that a name like REI that starts doing something like that could show people (and I'm sorry its important but people with money) that common everyday workers deserves $12/hr and even then, it would still be difficult to pay for all the bills but its at least getting closer to what is necessary these days. I think it could help educate the public a bit more on both community, and treating each other right. I also think its an excellent way to both promote the store, get more memberships


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