Employee Review

  1. 4.0
    Current Employee, more than 3 years

    Life at REI

    Jan 29, 2017 - Analyst in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work/life balance, employee focused company, great discounts on gear, overall positive culture.

    Cons

    Compensation is not competitive for Seattle market, few opportunities for advancement

    2 people found this review helpful
  1. 5.0
    Current Employee, more than 5 years

    Great company

    Jun 17, 2021 - Sales Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits Compensation Management Support Work life balance Activities Training

    Cons

    Retail schedule Weekends Staff turnover Pay is good for retail but could be better

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  2. 2.0
    Former Employee, more than 5 years

    You will be gaslit

    May 14, 2021 - Sales Associate in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people that they hire are mostly excellent-- Great, friendly people, hard workers and very knowledgable. They also have benefits for the uninsured as long as you work 20+ for six months. Shoppers are mostly very friendly.

    Cons

    REI would have you believe that it's a great place to work because they will tell you that all the time. You will do well there if you sell memberships-- that is the only way to be successful there. You will be told that selling membership is not the most important part of working at REI, but it really is the only metric that management uses to rate your performance. You will also have to "drink the koolaid" to have management notice you. They want you to be "authentic" but what they mean is unrealistically enthusiastic all the time. It's almost a cult-like atmosphere, which they rely on to pay you the bare minimum. If it wasn't for the healthcare, I would not have been there as long as I was. They will also tell you that they value a "work life balance" but there's no way to do it on pay that low. I was actually outside less when I worked there because I didn't have the opportunity financially. I also noticed a drop in benefits and discounts the longer I worked there.

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    1 person found this review helpful

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