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Best Places to Work 2022

REI

Engaged Employer

REI

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Employee Review

  1. 4.0
    Current Employee, more than 3 years

    Life at REI

    Jan 29, 2017 - Analyst in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work/life balance, employee focused company, great discounts on gear, overall positive culture.

    Cons

    Compensation is not competitive for Seattle market, few opportunities for advancement

    2 people found this review helpful
  1. 5.0
    Former Employee

    Retail Sales

    Jun 23, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Extensive Training for new hires

    Cons

    rigid schedules with little room for advancement

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  2. 2.0
    Former Employee, more than 3 years

    “Benevolent” Big Box Store

    Jun 6, 2022 - Sales Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you’re a lover of the outdoors and enjoy outdoor hobbies, you will definitely appreciate working in a “toy store” full of quality gear.

    Cons

    By far, the largest con would be the total emphasis on membership sales. It does not matter what else an employee brings to the table. If they don’t push the membership as hard as possible, they will be penalized in some fashion. My membership sales were fine, but REI’s treatment of employees hinges entirely on one metric. That is not at all what you would expect from a company that works so hard to appear different from other big box stores. Also: Poor compensation, Lack of focus on employee knowledge and competencies, and the fact that they market themselves through virtue signaling and pandering. Trust me, they don’t really care about anything beyond their bottom line. Seeing behind the curtain was discouraging as a longtime member of the co-op… which is not an actual co-op, by the way. Members do not get to choose board members or vote on many important issues. REI used to be run by folks who love the outdoors. It has gone 100% corporate and uses the environmental/inclusivity platform to guarantee growth.

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    4 people found this review helpful

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REI Photos

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REI photo of: Green Vest always ready to assist our members.
REI photo of: Reception area in our Sumner Distribution & Customer contact center
REI photo of: One of the many areas on campus to unwind & relax...
REI photo of: Working hard at headquarters
REI photo of: A great start to any day is a green vest huddle!
REI photo of: A popular feature to our campus- our indoor bike rack storage! Perfect for the rainy northwest season!
REI photo of: REI team members at our contact center-- helping out our customers!
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