employer cover photo
employer logo
employer logo

Rackspace Technology

Is this your company?

Positions Outsourced - Customer Service Representative (CSR) Rackspace Technology Employee Review

3.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

When the Castle was open the work environment was unmatched. Benefit and perks in office made up for the lower starting pay. Employees felt like they were the champions of the company.

Cons

They outsourced departments after going public. Departments trained their overseas replacements remotely. Profits became the most valuable asset to the board, over employees.

Explore other reviews about Rackspace Technology

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, Great Learning Experience, Hybrid Role

Cons

None, None, None, None, None

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands on learning and leadership facing role

Cons

long hours and changing priorities

See reviews by: Helpful|Rating|Date|All