This place is a horrible place to work!!! - Call Center Crossfire RealPage Employee Review

1.0
Oct 21, 2010
Recommend
CEO approval
Business Outlook

Pros

There are really no pros, well i guess it would be getting a hour lunch break...thats a pro

Cons

The supervisor that i had was ridiculus!!!!!! I wont mention the name but you may be able to figure out whom i am talking about since it was told to me when i first went HER pod.. Its like she would find reason to not give hundreds, you could have a perfect call and get the appointment and she would find some reason to not give a 100 and then wonder why her team is always on the bottom of QA scores, i dont like the one on one things it totally ridiculous, you feel like you are in grade school. Everyone just speads their sickness around the pods because God for bid if you call in you are fierd the next day you come in, i was not fierd by the way i quit. Real Page will say that they want you to be yourself on the phones but if you dont say this and that you are counted off for it, so no you can not be yourself. You have alot of management walking around doing absolutley nothing , thinkin they are funny but really just talking very loud so that we were not able to concentrate on our calls . Being timed on you breaks for 15 minutes and God forbid if you go over 15 minutes you are counted off on your ATS scores It was juat all too much for someone that has always been a spervisor and not used to being treated like you are 10 years old. The wer 13 people in my traing class and you know how many are left now ......3 That should tell you something!!!!! HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Explore other reviews about RealPage

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Team work and collaboration is key within our team.

Cons

The job is fast pace which I like but I know some find it hard to keep up.

avatar
RealPage Response
2w
Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Cons

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

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RealPage Response
4d
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
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