RealPage Reviews | Glassdoor

RealPage Reviews

Updated February 18, 2019
429 reviews

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3.2
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RealPage CEO Stephen T. Winn
Stephen T. Winn
243 Ratings

Employee Reviews

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Pros
  • "They really take care of employees and care about work/life balance" (in 52 reviews)

  • "Great people - from the maintenance staff all the way to top management" (in 39 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (4)

    "A culture like none other"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Richardson, TX
    Current Employee - Account Manager in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (More than a year)

    Pros

    Pay and atmosphere, amenities available to employees, perks and benefits and on top of it all, it doesn't feel like "work" it's always fun, and evolving daily!

    Cons

    The only thing for me personally is the drive from where i live, but it's worth it.

    Advice to Management

    Continue seeking great talent, and don't change a thing you're doing if it works.

    RealPage Response

    Apr 2, 2018

    Thank you for sharing this post and the confidence that you have in RealPage. It is an incredible experience when work does not feel like work. All the best. Sincerely, Kurt Twining


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Richardson, TX
    Current Employee - Sales Representative in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (Less than a year)

    Pros

    Laid back atmosphere
    Great benefits
    Good management and training

    Cons

    In sales it can be hard to have work/life balance

  3. "Disaster at Accounting Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant in Richardson, TX
    Former Employee - Senior Accountant in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at RealPage full-time (More than 3 years)

    Pros

    Great Cafeteria and wide choices of food

    Cons

    Accounting department is in real bad shape, poor management and frequent change in management personal. There is a huge confusion at the top of the accounting department with addition of new CAO. There is not any good system or standard software tools available. Company like this should have oracle or SAP, however the management hoping to use 1990s software that no longer updated. Everything is so manual and takes hours to complete a simple Journal Entry. The new CAO runs around and acts like a cartoon character, and uses abusive curse words and bad languages. Lot of good accountants and managers started to leave the company recently. Stay away from getting a job at this company, I am glad that I have resigned and found a great job elsewhere!!

    Advice to Management

    Hire a good leaders to lead the department, try to get SAP or Oracle and save your company.


  4. Helpful (2)

    "Compliance Depot-Bad Management makes good people quit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Representative in Richards, TX
    Former Employee - Compliance Representative in Richards, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at RealPage full-time (More than a year)

    Pros

    -Cool cafeteria, good food options
    - Gym, cheap membership
    -Cafe
    -My co-workers kept me sane

    Cons

    Management did not seem like they cared about their employees.
    We had all female managers and they took favor to the males in our department.
    Way too micromanaged. Couldn't even get off the phone for 3 minutes to go to the restroom without them getting on to you.
    Managers didn't act professional. You could they would give promotions to the people they favored.
    Way too stressful. All my past co-workers have already quit because of these reasons.

    Advice to Management

    Managers need to treat their employees with more respect, and reward those who truly work hard. Less micromanaging would also help keep employees.

    RealPage Response

    Feb 7, 2019

    Thanks for the post and I wish your experience had been better. New engagement scores are coming out tomorrow. Let me pull this area and see what it says. I am passing your post on to Elaine Johnson... More


  5. Helpful (5)

    "Felt like a contract employee"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Writer in Richardson, TX
    Current Employee - Technical Writer in Richardson, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at RealPage full-time (More than a year)

    Pros

    They hire a lot of people and there is a lot of work to do.

    Cons

    LIttle to no flexibility. Don't treat employees as professionals. Will berate employees.

    Advice to Management

    Need to try and make your workers great.

    RealPage Response

    Jan 25, 2019

    Thank you for your post. I'm glad you have a positive outlook about the company, now we need to work on why the behaviors are off. We do not condone "berating" employees, so let me have an HRD... More


  6. Helpful (3)

    "This is a great place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Richardson, TX
    Current Employee - Senior Manager in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (More than 5 years)

    Pros

    By far one of the greatest aspects of working at RealPage is the people! I get the opportunity to work alongside some of the top experts in our industry. Our large customer base also provides exposure to some of the legends of our industry. Our RealWorld user conference is a virtual “Who’s Who” of multifamily real-estate.

    RealPage is a rapidly growing place where, despite our size, it’s actually quite easy for each individual to get involved and really impact what is now almost a $1B organization. Your career here is really what you make it. The fast-moving environment provides plenty of room for upward mobility, and no two days are the same – if you get bored here then you’re not working hard enough!

    Total compensation, including employee stock plans, is very competitive. The corporate HQ offers one of the best campuses in the DFW area, and the perks and amenities are many!

    Cons

    RealPage is growing at incredible speed, and while that is part of what makes it a fun place to be, it definitely comes with some heartache too. We’re given plenty of opportunities to share feedback, and for the most part, I feel like the management team does a pretty good job of addressing our concerns.

    Advice to Management

    Keep investing in systems and tools to optimize work, it's helping! Bring back the "Steve Talks" emails - its great to get insight from the CEO. Find a way to make GAM meetings more visible to the broader team, it's amazing how insightful and motivating those meetings are.

    RealPage Response

    Jan 14, 2019

    Thank you for your post and advice. A couple of things, the " Steve Talk" emails are coming back. The Q4 memo was written and will now be a carry over into Q1. We are closing out the year and will... More


  7. Helpful (11)

    "Wide pay variations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at RealPage full-time (More than 5 years)

    Pros

    I love my co-workers and have seen a lot of improvements over the years. My immediate manager is very supportive.

    Cons

    There are serious variations in pay of long time employees and new blood coming in. The only way to get paid what you are worth is to leave and come back. While I got a higher than normal pay raise this year, I am still $15k under someone that was hired last year with no experience in the specific area. There has been a significant issue of not having enough resources to handle the workload for years. The common theme is that we don't have enough resources to handle the various jobs. If someone is out due to vacation or illness, the entire department suffers and it takes weeks to get back to "normal". Managers often work nights and weekends just to keep up.

    Advice to Management

    Hiring new people with significantly higher salaries than the seasoned and exceptional employees leads to a serious morale problem, especially when the new hires have no experience and the seasoned employees are training the new ones. People do talk. Despite all the benefits and amenities and telling me I am valued and exceptional, my salary says otherwise. I have seen exceptional and loyal employees leave because of salary only to have someone new come in with a higher salary than it would have taken to keep the original employee. I will likely be the next employee move on after the first of the year so I can get paid what I am worth.

    RealPage Response

    Dec 10, 2018

    Thank you for your post. Knowing that you love your co-workers, have a supportive leader and did get a higher than normal pay raise that is a good starting point. I have an open door policy on any HR... More

  8. Helpful (6)

    "It’s a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Plano, TX
    Former Employee - Financial Analyst in Plano, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at RealPage full-time (More than a year)

    Pros

    It was my first job out of college

    Cons

    Management didn’t make Employee’s feel like they were important

    Advice to Management

    Corporate culture is more important than you think

    RealPage Response

    Jan 3, 2019

    Thank you for your post. I trust you learned a few things in your first role out of college. I know I did. Some things I held as trusted and some things made me shake my head. There is good, great... More


  9. "Its good but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst II in Richardson, TX
    Current Employee - QA Analyst II in Richardson, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RealPage full-time (More than a year)

    Pros

    Growing company. Therefore higher job security

    Cons

    Microsoft Shop. Very hard to get into learning open source technologies

    Advice to Management

    Get you decision making in order. Everybody is doing what they like without any standard processes. which makes integration and deployment a nightmare

    RealPage Response

    Dec 17, 2018

    Thank you for your post. I found your advice insightful and interesting as implementation and simplifying technologies are top priorities for 2019. I will be sure to pass this on to the appropriate... More


  10. "Great Onboarding, Training, Management, and Facility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Services Representative in Richardson, TX
    Current Employee - Implementation Services Representative in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (Less than a year)

    Pros

    - Good emphasis on promoting from within, shows opportunities in the department. I often talk with employees that used to be in my position today and have moved up with nothing but praise for the company.
    - The job's responsibilities were clearly laid out during interview. Training helped me get up to speed.
    - Teammates are skillful and easy to get along.
    - Cafeteria and gym are awesome! I use them often.

    Cons

    Nothing, I love this place.

    RealPage Response

    Dec 10, 2018

    Thank you for your post. I'm glad you enjoy your work home and have a great career with RealPage. Sincerely, Kurt Twining