RealPage Reviews | Glassdoor

RealPage Reviews

Updated August 10, 2018
390 reviews

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3.2
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RealPage CEO Stephen T. Winn
Stephen T. Winn
211 Ratings

390 Employee Reviews

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Pros
  • "Employees are encouraged to have work-life balance" (in 45 reviews)

  • "Great people - from the maintenance staff all the way to top management" (in 38 reviews)

Cons
  • "Work/life balance can be tough sometimes" (in 22 reviews)

  • "Upper Management is very abrasive in their communication and instruction" (in 32 reviews)

More Pros and Cons

  1. Featured Review

    "A culture like none other"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Richardson, TX
    Current Employee - Account Manager in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (More than a year)

    Pros

    Pay and atmosphere, amenities available to employees, perks and benefits and on top of it all, it doesn't feel like "work" it's always fun, and evolving daily!

    Cons

    The only thing for me personally is the drive from where i live, but it's worth it.

    Advice to Management

    Continue seeking great talent, and don't change a thing you're doing if it works.

    RealPage Response

    Apr 2, 2018

    Thank you for sharing this post and the confidence that you have in RealPage. It is an incredible experience when work does not feel like work. All the best. Sincerely, Kurt Twining


  2. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Greenville, SC
    Current Employee - Agent in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (Less than a year)

    Pros

    Awesome schedules, family oriented, friendly co-workers, great training programs and referral programs,

    Cons

    None that I can think of

    Advice to Management

    None

    RealPage Response

    Aug 13, 2018

    Thank you for your post. I'm glad you have found a very positive work environment. Welcome to the team. Sincerely, Kurt Twining

  3. Helpful (1)

    "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (Less than a year)

    Pros

    Beautiful facility in Richardson. Really impressive workspace with a cafe, Starbucks and gym onsite. There are nicely decorated huddle, focus and wellness rooms for employees to use. And a game room and tech bar. Great benefits, friendly people, good leadership.

    Cons

    Silos - RP is working to knock down a lot of the silos but there are still employees that haven't let go of the old way. Transformation takes an average of 2 years but getting rid of the inner company "us vs. them" mentality will make the customer and work experience much more positive.

    Advice to Management

    Because it can rarely hurt, add more corporate communications sharing things that are going on at RP. We see tons of notices regarding the cafe & available services but I think people would like to hear about the work going on in the different teams. More plain English discussions about different team initiatives, projects, direction of company growth, etc. always help people feel more connected. That lack of understanding around what each team really does or is working on contributes to the feeling of separation or silos.

    RealPage Response

    Aug 13, 2018

    Thank you for your post. This maybe the most spot on post I have received this year. It does take time to integrate products into solution suites, new ways of engaging customers in teams versus... More


  4. "Values Their Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Manager in Richardson, TX
    Current Employee - Engagement Manager in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (Less than a year)

    Pros

    Customer-centric organization that values clients and employees. Great training! Great leadership! Very easy to move between departments and many promotions come from within the organization.

    Cons

    Cannot roll over unused vacation at the end of the year. Some departments operate too independently of other departments.

    Advice to Management

    Offer more options to work remotely 2-3 days/week.

    RealPage Response

    Aug 13, 2018

    Thank your post. I'm glad you have seen the customer centric and levels of training that we aspire to deliver. And yes we do promote from within over 65% of the time. We're working on the silos and... More


  5. "Implementation"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at RealPage full-time

    Pros

    - Large, stable company that keeps on growing and acquiring
    - Nice office with amenities: full gym, good quality cafeteria, Starbucks, etc.
    - Competitive pay

    Cons

    - I'm still new, but it seems like some of the implementation tools are old and outdated. This is similar to my last company... perhaps implementation isn't given priority in companies.
    - Benefits could be better, but they're not terrible

    RealPage Response

    Aug 13, 2018

    Thank you for your post and I am glad you like our "work home". Implementation is a key priority for us as that is really how you get paid. I know that Ashley and Paul have made this a top priority... More


  6. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Associate in Greenville, SC
    Current Employee - Maintenance Associate in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    Great management and environment. They always make it a very fun and comfortable environment to work in. They are always providing FREE lunch and fun events for the employers and your family.

    Cons

    I personally think there are no cons it’s a great company to work for.

    RealPage Response

    Aug 7, 2018

    Thank you for your post. I wish you nothing but a great career at RealPage. Sincerely, Kurt Twining


  7. "SOFTWARE ARCHITECT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lombard, IL
    Current Employee - Anonymous Employee in Lombard, IL
    Neutral Outlook

    I have been working at RealPage full-time

    Pros

    Fast clean honest interview can you do this work, then described several tech responsibilities a developer does

    Cons

    Owned by a tx company that will eventually kick us to curb

    RealPage Response

    Aug 7, 2018

    Thank you for you post. We purchased AUM in Lombard, because we believe it strengthens our Energy Management offering. Our goal is not to kick anyone to the curb. Hopefully you will have a strong... More

  8. Helpful (1)

    "A good place to start if you're in your early 20s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Support Analyst in Campbell, CA
    Current Employee - Product Support Analyst in Campbell, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    - Good team environment
    - Leadership supports their reps
    - Nice location

    Cons

    - On average you will get paid 20k less compared to other support teams in the bay area

    Advice to Management

    - If you wont pay your employees a rate comparable to other teams in the area, you'll continue to lose senior support reps

    RealPage Response

    Jul 27, 2018

    Thank you for your post. When we acquired your location via an acquisition, we began evaluating all elements of the employment equation including compensation. We immediately included all new... More


  9. Helpful (2)

    "Rewarding Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Success Representative III in Martinez, CA
    Current Employee - Product Success Representative III in Martinez, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (More than a year)

    Pros

    I came back to RealPage after a hiatus. There were so many positive changes to my product. I rarely have that TGIF feeling here. I am consistently recognized and rewarded for my efforts. Innovation and ideas are welcomed and encouraged. Ton of room for career growth.

    Cons

    RealPage is an acquisitions company and there are growth pains associated with this.

    Advice to Management

    Continued focus on smooth transitions of new acquisitions.

    RealPage Response

    Jul 2, 2018

    Thank you for your post and welcome back. Your advice is sound and we are muscling up our team in the area of M&A acquisitions. I have personally moved one of our HRBPs into a dedicated role to help... More


  10. Helpful (1)

    "So micromanaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Greenville, SC
    Current Employee - Leasing Consultant in Greenville, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RealPage full-time (Less than a year)

    Pros

    None. Maybe they had a okay break room

    Cons

    They are all over you, listening to every call. They knit pick everything from your tone to if someone hangs up on you they flag you for not getting the callers information. They sit next to you constantly and makes you feel very awkward

    Advice to Management

    No set structure in training. If you want it done certain way do it that way. And if not aslong as I get the information, why does it matter what order I got it? Just terrible

    RealPage Response

    Aug 7, 2018

    Thank you for your post. Its really important to take calls in a certain manner that we have established with the expectations of our customers. Feedback, constructive feedback is actually a gift... More


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