Decent job, awful management and communication - Host/Hostess Red Robin Employee Review

3.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Free sides Hour break per 6 hour shift Time off requests Tablet seating chart

Cons

Stressful environments Lack of support Heavy workload Inconsistent schedule Work flow inconsistency Technology issues Constantly broken building Management doesn't sympathize with coworkers when mistakes or issues arise. Server side work not enforced and placed onto host responsibilities. Can't clock in a single second before the shift starts.

Explore other reviews about Red Robin

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Met the best people, life long friends!

Cons

The company growth health is not the best, seem to be closing a lot of locations.

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Red Robin Response
3w
Thank you for sharing your experience with us. We take feedback like this seriously and use it as an opportunity to better understand where we can improve.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Teamates felt like family and real friends who had each others backs. Good place to start if you are trying to get into the field and learn because it is very structured and can teach you how to be a good multi tasking server.

Cons

Typical corporate restaurant with people high up who have never worked in the industry and it shows. Going down hill for sure. Having servers push insanely cheap promos which creates insanely cheap tips makes for a lower class of customers who are rude and feel entitled, a complete waste of time and no money to be made. Management played favorites and were not fair.

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