Red Robin Reviews | Glassdoor

Red Robin Reviews

Updated June 21, 2018
1,496 reviews

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3.2
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Approve of CEO
Red Robin CEO Denny Post
Denny Post
185 Ratings

1,496 Employee Reviews

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Pros
  • "Flexible schedule and good money" (in 71 reviews)

  • "Flexible hours, great co workers" (in 58 reviews)

Cons
  • "You will work very hard and long hours and the schedules just aren't consistent enough to lead a normal life at times" (in 38 reviews)

  • "Especially when the team members, don't support each other" (in 37 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Pros

    Work-life balance
    Proper training
    Promoting from within

    Cons

    Upselling
    Customer expectations
    Young staff can lead to drama


  2. "Salaried Manager in Richmond"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Richmond, VA
    Current Employee - Restaurant Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin full-time (Less than a year)

    Pros

    *Great support from Area Director / upper mgmt
    *Company cares about its team members
    *Excellent training program (I trained in Manassas and they paid for all expenses, mileage, per diem, etc despite being from Richmond)
    *Well run concept

    Cons

    Not any to report. Lots of knowledge, must learn the build specs on close to 40 burgers. Not that that is a con.

    Advice to Management

    Great operation to work for!

  3. "RR"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin full-time

    Pros

    Great people great company to work for

    Cons

    revolving door and young employees


  4. "Golden handcuffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender
    Current Employee - Server/Bartender
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Red Robin part-time (More than 8 years)

    Pros

    Flexibility with hours is very beneficial while going to school. Some weeks I can work no hours and others up to 40. Co-workers are often really nice and helpful.

    Cons

    Sometimes the big bosses, corporate, seem a little out of the loop with what happens in stores. Taking away bussers and expodites is starting to make the work not worth the money. The new idea of tip share they are starting to roll out is scary and could lead to many people quitting or getting fired; seems that it will do exactly what they were hoping for. Raises in wages mean more jobless people.

    Advice to Management

    As an employee for 8 years now, and working at my location longer than any of my bosses, I feel like GMs need a better selection process. GM’s have a way of leading a team to victory or failure and out of the 5 or 6 I have had since I started, only two really helped out and kept up the morale.


  5. "Good College Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Charlotte, NC
    Former Employee - Hostess in Charlotte, NC
    Recommends

    I worked at Red Robin part-time (More than a year)

    Pros

    Discounts, co-workers, most management, location, environment

    Cons

    Scheduling, hours, customers, training for other positions


  6. "Great Job !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook/Dishwasher/Prep Cook in Mason, OH
    Former Employee - Line Cook/Dishwasher/Prep Cook in Mason, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin full-time (Less than a year)

    Pros

    Great free food every shift and great work environment!

    Cons

    No downside really, Red robin was a great job

    Advice to Management

    Only advice I could give is to be friendly to your employees


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin part-time (More than 3 years)

    Pros

    Flexible schedule strong management great food

    Cons

    Long hours on your feet

  8. "Server"

    StarStarStarStarStar
    Current Employee - Server/Bartender
    Current Employee - Server/Bartender

    I have been working at Red Robin (More than 5 years)

    Pros

    discount food, great team members, good pay!

    Cons

    some days are long and it is a customer service job

    Advice to Management

    Continue to help your team members grow WITH the company


  9. "Corporate changes made everyone miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Wilsonville, OR
    Current Employee - Food Server in Wilsonville, OR
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Red Robin part-time (More than a year)

    Pros

    Supportive staff
    Good training
    Can take ample time off

    Cons

    Management competency often under question
    Really high turnover of staff members
    Frequent scheduling mistakes
    Talk of ongoing development of the team but never any follow through
    Patio seating
    Getting rid of bussers and daytime dishwashers has made serving and keeping the restaurant clean extremely difficult and often impossible

    Advice to Management

    Bring back bussers and use less hosts. Train the hosts to seat properly and to help out in the restaurant when servers are obviously overwhelmed.


  10. "Good job for college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook
    Former Employee - Cook
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Red Robin part-time (More than a year)

    Pros

    I worked there as a cook for 2 year about 20+ hours a week, some weeks would be longer than others depending on my college schedule. Great co workers and great servers

    Cons

    I quit when a new KM came in and hired all his employee from his store and took away all the current employees hours

    Advice to Management

    Treat long time employees better


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