Red Robin Reviews | Glassdoor

Red Robin Reviews

Updated April 19, 2018
1,437 reviews

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3.3
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Red Robin CEO Denny Post
Denny Post
165 Ratings

1,437 Employee Reviews

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Pros
  • Flexible schedule and good money (in 69 reviews)

  • Flexible hours, great co workers (in 56 reviews)

Cons
  • You will work very hard and long hours and the schedules just aren't consistent enough to lead a normal life at times (in 36 reviews)

  • value on team members is skewed (in 35 reviews)

More Pros and Cons

  1. "Best Restaurant To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Greenwood Village, CO
    Current Employee - Assistant Manager in Greenwood Village, CO
    Recommends
    Positive Outlook

    I have been working at Red Robin full-time (More than 8 years)

    Pros

    Great culture, friendly staff, the list goes on.

    Cons

    Benefits are quite costly but get the job done.

    Red Robin Response

    Mar 18, 2018 – Talent Recruiter

    Thank you for sharing your experience with us, we are happy to hear that you are enjoying your career here! We appreciate your feedback on the benefit package; we re-evaluate them annually to make... More


  2. "I had a very good experience with this job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Mount Juliet, TN
    Former Employee - Server/Waiter in Mount Juliet, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Robin full-time (More than a year)

    Pros

    Good money, excellent management, happy atmosphere and co-workers.

    Cons

    Some lazy employees, understaffed at times, very busy location, employees only trained for one position instead of in all positions.

    Advice to Management

    Cross-train kitchen employees. Make sure they can help out other areas that are busier. Some cooks get comfortable in one spot and don't learn other positions.

  3. "Chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Auburn, WA
    Former Employee - Cook in Auburn, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Robin full-time (Less than a year)

    Pros

    Decent pay and hours, opportunity for growth, simple menu, fun people, generally good managers

    Cons

    Busy, and shcedule are not made to reflect the actual hours you will be working (e.g. scheduled till 7, go home at 11), burge side is fine, but no rhyme or reason to fry side, just 3 or 4 people bouncing around doing random orders and mixing each other up, food sits in the window for upwards of ten minutes before servers come to grab their orders


  4. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Harrisburg, PA
    Former Employee - General Manager in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin full-time (More than 8 years)

    Pros

    Red Robin really works on competing at the highest level of the restaurant business. It values its employees and really strives to be the best in class.

    Cons

    The hours and commitment that's is needed to work in this industry are not very easy. Found it very difficult to just get away from everything.


  5. "great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Server
    Current Employee - Server
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Red Robin full-time (More than 3 years)

    Pros

    work around your schedule and make it easy to work for them. I'm only a server so this isn't for the corporate office or anything.

    Cons

    Very busy and stressful at times, but that's not the company's fault. Just the environment that is there


  6. "Management needs some work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Goodyear, AZ
    Current Employee - Host/Hostess in Goodyear, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Red Robin part-time (Less than a year)

    Pros

    Great food at discounted prices
    Really cool coworkers
    Great opportunities to move up and become a server or bartender
    Shifts can be given to others and taken from others without really needing to go through management

    Cons

    Implementing changes without having the resources to make it work
    Managers just kind of do as they please, and it gets old fast.
    Schedules are made week by week, so planning can be difficult

    Advice to Management

    Need more positive reinforcement. Managers barking orders for no discernible reason brings down morale real quick.


  7. "serving"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin full-time

    Pros

    fast work good pay for servers

    Cons

    bad management and horrible hosts

  8. "Servers do too much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Robin part-time

    Pros

    Fun people, fast paced, nice managers

    Cons

    low pay, too many duties

    Advice to Management

    Hire bussers


  9. "Not as good as it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin part-time

    Pros

    Can make a lot of money if willing to work hard

    Cons

    Overwork employees
    Care more about numbers than employees


  10. "Servering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Red Robin part-time (Less than a year)

    Pros

    They are willing to work around school schedules. Good tips.

    Cons

    Small sections, so sometimes it’s hard to make good money.


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