Red Robin Reviews | Glassdoor

Red Robin Reviews

Updated August 14, 2018
1,533 reviews

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3.2
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Recommend to a friend
Approve of CEO
Red Robin CEO Denny Post
Denny Post
201 Ratings

1,533 Employee Reviews

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Pros
  • "Flexible schedule and good money" (in 71 reviews)

  • "Flexible hours, great co workers" (in 60 reviews)

Cons
  • "You will work very hard and long hours and the schedules just aren't consistent enough to lead a normal life at times" (in 38 reviews)

  • "Especially when the team members, don't support each other" (in 37 reviews)

More Pros and Cons

  1. "Line cook"

    StarStarStarStarStar
    Current Employee - Line Cook in Jackson, TN
    Current Employee - Line Cook in Jackson, TN

    I have been working at Red Robin full-time (Less than a year)

    Pros

    Everybody is friendly and when you need help you can always count on your team members and management.

    Cons

    I just started working for red robins I haven't yet seen any down falls.

    Advice to Management

    None at this time.


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Pros

    Great staff and management. Fun work environment.

    Cons

    Rude management. No free food.

  3. "Cheap CEO, but great money"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin full-time (More than a year)

    Pros

    The money is great, it’s a fun job

    Cons

    It can be mentally taxing to stare at fries all day

    Advice to Management

    Tell your servers to work together. If you’re gonna say “total team” you need to make that a priority.


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin full-time

    Pros

    Great job, flexible hours, great for students

    Cons

    The guest can be rude


  5. "Always a great atmosphere when you walk in the doors."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin part-time (Less than a year)

    Pros

    Always just had a good clientele and study business and a good quality food serve.

    Cons

    Us being inside the mall, we don't stay open as late. And our restaurant is not as big as the others, and our outside is not adjacent to our restaurant

    Advice to Management

    Hire more people.


  6. "A highschool job that requires you to be 18"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brentwood, CA
    Former Employee - Anonymous Employee in Brentwood, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Robin (More than a year)

    Pros

    Some really cool people to work with

    Cons

    Management is the biggest problem. Worked there for 2 years and had 2 GM's and a stand in GM for 6 months that i wouldn't have trusted to wipe tables.
    The constant shifts in management made being promoted extremely difficult and constantly having to reprove yourself as a good employee to earn hours was exhausting.
    They took little to no account to how the employee felt and blatantly ignored serious issues that made me question how they were still in business.

    Advice to Management

    I am a business student and i honestly have no clue how to remedy such a messy situation. the bonus program set in place makes a lot of managers cut corners where they shouldn't and impose working up to 3-4 different positions at once while paying for the smallest amount per hour as possible.
    On the floor staff side start having 6 month reviews with staff and give them raises, .25-.5 cents is plenty if they are working hard and have not had any issues.
    When you train someone in 5-7 different positions that they never wanted to do do not lock them into one task, if they want to learn something else that they are interested at least consider it.


  7. "Managers make the shifts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Red Robin part-time

    Pros

    Like all jobs its all about the co-workers, menu is easy to learn and its fast.

    Cons

    Managers think they are too good to help. The ziosk at times are spotty

    Advice to Management

    Be the manager you needed when you were a server

  8. Helpful (1)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redding, CA
    Current Employee - Anonymous Employee in Redding, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin full-time (More than 10 years)

    Pros

    Family is the way the do it.

    Cons

    None that come to my mind.

    Advice to Management

    None


  9. "Red Robin Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Hostess/Expo in Edwardsville, IL
    Current Employee - Server/Hostess/Expo in Edwardsville, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Red Robin part-time (More than 3 years)

    Pros

    Opportunities to move up or work multiple positions, flexible hours, fair pay, awesome coworkers, reasonable sales goals that the team can help you achieve

    Cons

    Frequent management and policy changes, sometimes concerns or suggestions of employees not adequately considered, training of new team members lacks vital components, stressful

    Advice to Management

    The hiring process for management needs to be more thorough because the management in recent years has become incompetent and inefficient. Listen to your staff about complaints or suggestions about stores and company-wide. As we are the ones on the floor and in the kitchen, we know if something is or is not working.


  10. "It’s a job I guess."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Des Moines, IA
    Current Employee - Hostess in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Red Robin full-time (Less than a year)

    Pros

    Meals are half off while on the clock or on break, 25% when you come in with friends and family. Managers are flexible depending on your department.

    Cons

    Disrespectful kitchen manager (as of 2018), training pay is $7.25 and they don’t tell you. Even after training pay wasn't fixed for a month. Servers are extremely rude to hosts, especially considering we control their money.

    Advice to Management

    Suck less.


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