Red Robin Reviews | Glassdoor

Red Robin Reviews

Updated October 15, 2018
1,592 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Red Robin CEO Denny Post
Denny Post
223 Ratings

1,592 Employee Reviews

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Pros
  • "Flexible schedule and good money" (in 74 reviews)

  • "Flexible hours, great co workers" (in 60 reviews)

Cons
  • "Long hours and discounts for good" (in 41 reviews)

  • "Especially when the team members, don't support each other" (in 37 reviews)

More Pros and Cons

  1. Featured Review

    "Salaried Manager in Richmond"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Richmond, VA
    Current Employee - Restaurant Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin full-time (Less than a year)

    Pros

    *Great support from Area Director / upper mgmt
    *Company cares about its team members
    *Excellent training program (I trained in Manassas and they paid for all expenses, mileage, per diem, etc despite being from Richmond)
    *Well run concept

    Cons

    Not any to report. Lots of knowledge, must learn the build specs on close to 40 burgers. Not that that is a con.

    Advice to Management

    Great operation to work for!


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Red Robin part-time

    Pros

    Very friendly and helpful coworkers ready to work

    Cons

    none i loved this job

    Advice to Management

    thank you for this amazing opportunity

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Pros

    Fun atmosphere, flexible schedule because of multiple employees willing to cover/switch shifts, training is very regulated so you feel prepared and knowledgeable about the menu.

    Cons

    A little too corporate, a lot of rules.


  4. "A lot of Work, but Worth It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Chesterfield, MO
    Current Employee - Food Server in Chesterfield, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Red Robin part-time (Less than a year)

    Pros

    Challenging and rewarding work environment.

    Cons

    Very fast-paced. Can be extraordinarily stressful at times.


  5. "Server"

    StarStarStarStarStar
    Former Employee - Server
    Former Employee - Server

    I worked at Red Robin part-time (More than a year)

    Pros

    They were excellent with working with my schedule.

    Cons

    For some people takes a long time to work their way up.


  6. "kitchen manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Manager
    Former Employee - Kitchen Manager

    I worked at Red Robin full-time (More than a year)

    Pros

    The company was serious about health and safety.

    Cons

    I worked 60-70 hours each week. I worked many 6 day weeks for my GM, who promised to repay those days with off days later. He transferred to another restaurant before I could cash in. The company spends a lot of money and effort to build a loyal and passionate team with hype videos and semi-annual team meetings. The only problem is that they stopped taking care of their team. With top-level management changes, there was a mass exodus of talented managers and directors.


  7. "Dishwasher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free food. A workplace for yourself

    Cons

    No help. It’s just you.

    Advice to Management

    2 dishwashers would be nice

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Red Robin full-time

    Pros

    Quick cash grab and co workers that are fun to work with

    Cons

    Literally stupid customers, Managers are not that great at managing. Management will always take the customer side even if its not your fault.

    Management will not give you lunch breaks or 15 min break required by law (Brentwood location)

    Got written up for being on my lunch and not greeting a table when i was on my legal lunch break

    Advice to Management

    If you're hiring a manager hire someone with server experience or someone to lead a team poor management will be the downfall of this company

    Also 10-15 min breaks are required if you work 8 hours don't think you're above the law.

    Red Robin Response

    Oct 12, 2018 – Talent Recruiter

    Thank you for bringing your concerns to our attention. We take your feedback very seriously and will be investigating this further internally.


  9. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Interpersonal communication development, good experience in acting as a liaison between two different working units (front of house and kitchen)

    Cons

    Corporate management feel. Schedule is supposedly numbers driven. The more you kiss butt, the more you get scheduled.

    Advice to Management

    Improve hiring/scheduling process. If you hire a server you dont feel should be scheduled more than 2 days, either work with them to improve or fire them. Environment gets hostile when everyone is fighting for hours.


  10. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great co-workers. Always helping each other like a family

    Cons

    Long hours no breaks.

    Advice to Management

    help more yell less.


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