tech support was really credit card sales - Ecommerce Analyst Regions Financial Employee Review

1.0
Jun 11, 2010
Recommend
CEO approval
Business Outlook

Pros

The call center is a revolving door so if you need a job, and can cast a shadow you'll easily get hired. You will be expected to run a credit check and sell a credit card to each caller whether it's morally correct or not.

Cons

Managers give Southerners a bad name and many are just hick morons. Mine was a little short guy who thought he was hot and used to sleep at his desk. Regardless of the degree of contact with the public you're under pressure to sell credit cards. To reach quotas my co-workers sent unsolicited debit cards and credit cards regularly. These folks won all kinds of recognition and it was all called Meet the Need of the customer.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

HR is easily accessible. Some managers may be on your behind about work even though there are easier methods. Some managers with criticize you in front of other employees.

Cons

We have to use five of our vacation days consecutively so they can audit us. We aren’t assigned Saturday shifts close to our home, so some people have to drive farther for 3 hours of work (no mileage). Managers are hit or miss. PE can be affected by location, so try to get a good location.

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

There are Bonuses and employee appreciation days. Good rotation on working weekends.

Cons

Your bonus is paid out based on others performance. If you’re having a great quarter, but someone else is doing slightly better, instead of getting paid out on what you’ve done, you get a decrease in your pay. With your sales, there is always a way for regions to take off credit for those sales so they won’t go towards your bonus.

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