They are too important to allow me to go to school - Night Auditor/Front Desk Agent Renaissance Hotels Employee Review

1.0
Jul 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Any employee (not management, will get there later) very friendly. Despite the obstacles they still enjoy the job. They did give food.

Cons

No ability to accommodate staff, even with plenty of positions available. I started a school class investing close to $40k. The management expected me to give this up upon restarting my shifts. Despite giving them 3 months notice that I needed to go part time, they chose to not deal with this until the last min. Because I was nights I was looking at a 4 hour sleep per shift. This did not concern them. The mental health of the staff is the least of their concerns. If you do accept the offer please know intimidation is the preferred method of training. “Do as I say, not as I do” is defiantly the catch phrase.

Explore other reviews about Renaissance Hotels

5.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Really friendly people and high pay compare to others.

Cons

Lots of lead management changes.

3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Meet many interesting guests from around the world. Solid health insurance. Good support from immediate team. Hotel discounts are okay.

Cons

May have stressful days or weeks with certain groups at the hotel. Pay is fairly low. Sometimes long stretches of work, demanding shifts. Hard to have a social life with the hours.

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