Don't expect support from anyone, you'll be an island no one above you or below you is really for you. Backbitters - Store Manager Rent-A-Center Employee Review

1.0
Sep 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay is rewarded for amount of work performed, promotions occur very quickly from entry to management

Cons

Once you are promoted to manager they will fire you everytime you blink, well thats what they say. they inspire by fear of lossing your job, they will not really term you they will drive you crazy thinking your job is going to be replaced, Stress Stress and no support, I had top numbers and they still found ways to "fear me into resignation or finding something else" they treat you like they collect from customers, if you dont do what they want they will threaten to take it from you. Even go as far as to promote you verbally and have you act as the position above you when the position opens "whoops, someone else was better suited" Dont work there and if you are there you are nodding yes while reading this

Explore other reviews about Rent-A-Center

5.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Time off pay benefits hours

Cons

Customers high stress heavy lifting

2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Cons

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

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