The worst at considering employees - Customer Account Representative Rent-A-Center Employee Review

1.0
Aug 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity for overtime Usually pretty chill coworkers Occasional tips when out on delivery

Cons

District and store managers don't care about coworkers they are only concerned with numbers because that's how they bonus The overtime is usually not requested until you are minutes from clocking out if it's requested at all, and not just expected from you They'll sometimes work you all day without a lunch then expect you to clock out, then clock back in and out after 30 minutes have passed to cover themselves, and they will reprimand you for not taking lunches if you refuse to play that game The pay is sub-par, and promotions and raises are never what they promise even if it looks good for a while They have a habit of lying to customers pretty much everyday whether it's telling a customer that an item only had 1 owner when it had 5, or telling them that they clean merchandise every time it gets returned. Working for rentacenter is basically based off of who you know and it doesn't matter how you perform at your job it only matters how long you've known people higher up

Explore other reviews about Rent-A-Center

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and you can grow with in the company.

Cons

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Client relationship, fast pace & co-workers.

Cons

No growth, bullying other managers.

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