The Downward Spiral of This Once Proud Company is a Shame - Anonymous employee Rewards Network Employee Review

Outdated product that has failed to keep up with many of the new products and ideas available to restaurants. Member engagement has fallen off over the past couple of years, which in turn makes this a tough sale. The decline at RN started with it going private and the changes that were made within the sales force. The decision to part with the then current SVP's was poorly planned and poorly executed. Then to bring in Heidi M. was a major mistake that is still felt within the sales force.