Strong culture and growth potential, but leadership is resistant - Senior Director Ross Stores Employee Review

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Ross is a great place if you value strong culture of diversity and a solid discount program, benefits for eligible Associates, and clear pathways to grow into leadership supported by internal promotions, plus structured training. The business is solid and continues to grow.

Cons

Middle level leaders are resistant to new ideas. There is a lack of diversity in certain parts of the company and at the senior leadership level considering who the customers are at Ross. They have different standards for different people and do not always promote Black and Hispanic people who are qualified. HR does not care about employees if you have a complaint so be careful if you have a problem.

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Ross Stores Response
4w
Thank you for your thoughtful feedback and for your continued dedication. We are glad the culture, growth pathways, and business trajectory resonate with you. We value your concerns regarding leadership, innovation, and representation at senior levels. Building an inclusive organization - especially in leadership - requires ongoing effort and commitment. We appreciate feedback like this, which helps inform our improvement efforts.

Explore other reviews about Ross Stores

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Friendly - Positive Environment

Cons

- Minimum pay - Few hours

4.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible schedule- helped me all throughout college-, great people, fantastic discount, easy job, sometimes even fun.

Cons

No benefits, part-time means hours vary based on the season- you can work a max of 38.5 hours in the busy season, but in January you're lucky to get 15 hours, customers are rude sometimes and being a cashier is exhausting especially during back-to-school season.

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